Contact Center Jobs in Chicago
1 - 15 of 16
Search Results - Contact Center Jobs in Chicago
System Soft Technologies-Chicago-
Position: Contact Center BA
• We need resource who has experience in Contact Center applications like Cisco/NiCE/Genesys.
• The project is of migration from Cisco platform to NiCE platform.
• Anyone having knowledge of NiCE or Cisco would...
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NavitasPartners-Chicago-talentnest.com-
Required Qualifications:
• 6+ years of program/project management experience in customer support, contact center, or service operations
• Proven experience building intake/orchestration models, PMO frameworks, or operating structures from scratch...
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Net2Source (N2S)-Chicago-
and functional requirements for Five9 contact center implementations across voice, digital, WEM, and AI capabilities.
• Facilitate discovery workshops, process mapping sessions, and stakeholder interviews with operations, IT, and executive teams to capture...
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CYM Living LLC-Chicago-workable.com-
and corporate departments. This role is responsible for sourcing, screening, and hiring for high-volume field roles (leasing, maintenance, property management, contact center) as well as corporate positions. The Recruiter partners closely with operations leaders...
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Net2Source (N2S)-Chicago-
Role: Five9 Solution Architect (Strategic / Architect-Level)
Location: Chicago, IL, United States
Term: Contract
Domain: Contact Center / CCaaS
We are seeking experienced Five9 Solution Architects to join a highly strategic, high-visibility...
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Chicago-tiptopjob.com-
a Call Center Senior Representative _ On:Site to join our team in Chicago, Illinois (US:IL), United States (US).
Position Overview
The Customer Service Representative will support customers within an inbound contact center environment. This role involves...
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Net2Source (N2S)-Chicago-
Contract
Please find below the job description.
About the Role
We're seeking skilled Five9 Developers to join a high-impact initiative modernizing enterprise contact center operations. You'll build, configure, and integrate Five9 solutions — from IVR...
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Jobs-Chicago-jobvertise.com-
years of experience with contact center and customer experience technologies
Proven experience delivering IVR systems, web chat, and AI-powered virtual assistant solutions
Technical understanding of cloud ecosystems (AWS, Azure, GCP) and OAuth-based...
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Comptech Associates-Chicago-
Connection, Empathy, Problem-Solving, and Ownership
Skills
• Previous experience as a customer service representative and prior contact center experience are preferred
• Basic familiarity with insurance products and policy schedules.
• Friendly...
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NavitasPartners-Chicago-talentnest.com-
Support additional Guest Services initiatives as needed
Required Qualifications
• 6+ years of program management experience in customer support, contact center, or service operations environments
• Proven...
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Chicago-tiptopjob.com-
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• Minimum of 3 to 5 years of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance.
• High...
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NavitasPartners-Chicago-talentnest.com-
support, contact center, or service operations environments.
• Proven experience building or implementing intake processes, PMO structures, or operational models from the ground up.
• Strong ability to bring structure to ambiguous environments and manage...
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Chicago-tiptopjob.com-
of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance.
• High school diploma or GED required.
• Language Requirement: Fluency...
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Comptech Associates-Chicago-
and across the company; constantly acts and thinks “One Client.”
Qualifications for Internal Candidates
Skills
• Previous experience as a customer service representative and prior contact center experience are preferred
• Basic familiarity with insurance...
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Imagicle-Chicago-
Imagicle delivers AI-powered UC and CX apps, Omnichannel Contact Center & Receptionist with Virtual Agents, Compliance & Quality Recording, and Advanced Analytics, delivering faster, smarter, and easier communication and collaboration across cloud...
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