Contact Center Jobs in Chicago
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Search Results - Contact Center Jobs in Chicago
Solving IT-Chicago
role for someone who understands both the intelligence behind a conversational agent and the contact-center technology required to create a seamless caller experience.
You will develop prompts, conversational policies and multi-agent workflows while...
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United Airlines-Chicago
Job Description
The Senior Developer, IT will be responsible for the development of our critical applications within the contact centers. This role will need to have the expertise on technical development in Conversational Contact Center...
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Comptech Associates-Chicago
Job Summary
The CWB Representative role supports the CWB contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel in communication...
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Lorven Technologies Inc.-Chicago
Systems Analyst to support our Commercial POD and partner closely with business stakeholders across Intake Centre and Contact Centre applications.
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• The ideal candidate will possess strong business analysis skills, hands-on knowledge of Salesforce...
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North Bridge Staffing Group-Chicago
based on hiring volume
Compensation: $35–$45/hour
About the Opportunity
Our client, a growing Chicago-based financial technology company, is looking for a Recruiting Contractor to support high-volume hiring for its Contact Center team. This is a great...
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United Airlines-Chicago
with contact center or customer service technology platforms
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• Familiarity with Agile/Scrum methodologies
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The base pay range for this role is $112,480.00 to $146,540.00.
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The base salary range/hourly rate listed is dependent on job-related...
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Intuit-Chicago
escalations with minimal leadership guidance.
4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
Comfortable with leveraging and testing AI...
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Parabolic Auto-Chicago
of systems: DMS data comes in, gets scored and routed, dials go out through our contact center, agents work leads with the help of tooling we build, texts and emails follow up automatically, and all of it rolls up into a pipeline marketing and sales live...
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Intuit-Chicago
guidance.
4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
Comfortable with leveraging and testing AI (artificial intelligence) tools...
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Lorven Technologies Inc.-Chicago
an experienced Senior Business Systems Analyst to support our Commercial POD and partner closely with business stakeholders across Intake Center and Contact Center applications. The ideal candidate will possess strong business analysis skills, hands-on knowledge...
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Intuit-Chicago
guidance.
4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
Comfortable with leveraging and testing AI (artificial intelligence) tools...
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Acliviti Consulting Group, LLC-Chicago
conversational interactions.
CCaaS & Telephony Integration
• Integrate conversational AI platforms with enterprise contact center solutions such as NICE CXone, Genesys Cloud, and similar CCaaS platforms.
• Configure and troubleshoot voice integrations, call...
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trinethire.com -
Intuit-Chicago
guidance.
4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
Comfortable with leveraging and testing AI (artificial intelligence) tools...
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Acliviti Consulting Group, LLC-Chicago
delivering conversational AI, AI agents, agent assist, GenAI, or automation solutions
• Experience with enterprise AI use cases within customer experience or contact center environments
• Familiarity with LLMs, RAG, NLU/NLP, AI orchestration, knowledge...
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trinethire.com -
Intuit-Chicago
guidance.
4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
Comfortable with leveraging and testing AI (artificial intelligence) tools...
Read more
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