Contact Center Jobs in Illinois
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Search Results - Contact Center Jobs in Illinois
USA Clinics Group-Northbrook
Position Summary:
The Contact Center Supervisor is responsible for driving results within the Patient Registering and Scheduling call center. You will be responsible for supervising the team, processes and scripts to produce the most efficient, effective...
workable.com -
HAN IT STAFFING INC-Springfield
Role: Amazon Connect Engineer Job type: C2C/W2/1099 Location: Remote Job Description: AWS Full Stack Developer – Contact Center Recording Migration Position Summary We are seeking an experienced AWS Full Stack Developer to lead the migration...
mindmatch.ai -
Allstate-Chicago
customer value, operational efficiency, and platform effectiveness across the contact center ecosystem. The position emphasizes platform strategy, operational alignment, and customer experience optimization.
Role Leveling & Scope
This role is a mid...
Pinnacle Technical Resources-Springfield
center modernization initiative. Responsibilities: Develop and implement Genesys Cloud solutions. Design and configure IVR/Call Flows. Administer and develop contact center platforms. Support new contact center rollouts.
Integrate REST APIs and CRM...
mindmatch.ai -
Rate-Chicago
availability — you’re ready when candidates are
• Background in mortgage, financial services, recruiting, or inside sales a plus
• High-volume call or contact center experience preferred
🔹 WHAT YOU’LL GET
• Competitive base salary
• Full benefits...
The Computer Merchant, Ltd-Springfield
migration, and optimization of Genesys Cloud IVR solutions. The ideal candidate will have extensive experience in Genesys Cloud administration, IVR development, API integrations, and AI-driven contact center solutions. This role will lead development efforts...
mindmatch.ai -
Disability Solutions-Deerfield (IL)
to/at least 15% of the time for business purposes(within state and out of state).
Preferred Qualifications
• Experience with large-scale, technology-heavy, voice channel systems (IVR, CTI, ACD/PBX, CRM)
• Understanding of and experience with Contact Center...
Adecco-Normal
in a fast-moving, ambiguous environment; you prioritize, adapt, and finish strong.
• Bonus: experience in benefits or payroll support; knowledge base authoring; contact center/chat workflows; shift flexibility during peak cycles.
Education Requirements...
adecco.com -
Attune-Chicago
technical roles
• Experience with CCaaS or contact center integrations
• Familiarity with LangChain, LangGraph, or similar agent frameworks
Compensation & Benefits
Competitive base + equity; comprehensive health benefits; flexible PTO.
Our Values
Lead...
Chicago
Description:
CTG is seeking an Application Analyst is responsible for the design, configuration, optimization, and support of contact center and enterprise applications, with a strong focus on the Five9 cloud contact center platform.
This role...
ctg.com -
2 similar jobs: Rockford, Springfield
Disability Solutions-Libertyville (IL)
and partner effectively with the business to ensure that IT delivers business value. This role functions as the product owner for contact center technology enterprise wide (Five9 technology) and as VCC Administrator.
Hollister Incorporated operates...
Aurora (IL)
preferably in a contact center environment required
Knowledge, Skills and Abilities
• Excellent verbal and written communication skills required
• Ability to demonstrate sales techniques and overcome objections required
• Good attention to detail...
icims.com -
The Aspen Group-Chicago
Infrastructure, Hardware, Security, and Contact Center Technologies. This leader will serve as a trusted advisor to executive stakeholders, driving enterprise value through strategic sourcing, supplier innovation, operational efficiency, risk mitigation...
Champaign
Cross trains to provide float support to all Patient Contact Center Clinical teams as call volumes, in-baskets, patient care, and other business needs dictate Support Patient Contact Center Virtual physician and nurse in-baskets
Qualifications...
carlehealth.org -
MMC Group-Carol Stream
support
Search Keywords / Alternate Titles
Customer Service Representative, Call Center Representative, Inbound Call Center Agent, Customer Support Specialist, Contact Center Agent, Client Services Representative, Help Desk Representative, Customer...
smartsearchonline.com -
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