Contact Center Jobs in Florida
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Search Results - Contact Center Jobs in Florida
USAATampa
roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Executive Director, Quality Management: Contact Center Enablement, you will provide...
USAATampa
Acquisition and maintenance of applicable licenses/state registrations as required.
What sets you apart:
• Experience driving mortgage sales in a fast-paced, high-volume contact center
• 2+ years of sales and/or high-volume contact center experience...
Outcomes®Orlando
The Manager, Client Support is directly responsible and accountable for the performance, coaching, development, and daily exe cution of a frontline Client Support team. This role assumes direct ownership of functions previously handled through Team...
USAATampa
roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Executive Director, Quality Management: Contact Center Enablement, you will provide...
Gainesvilleufhealth.org
Overview:
The Contact Center Agent position works within a structured environment requiring sharp attention to detail, the ability to focus and maintain a calm demeanor under pressure. This position delivers excellent customer service while...
Software Guidance & AssistanceJacksonville
including security compliance and FedRAMP requirements where applicable.
• Develop Genesys Cloud reporting solutions using Amazon EventBridge and CRM integrations.
• Provide technical leadership in contact center architecture and design, ensuring optimal...
grabjobsJacksonvillemindmatch.ai
on the application of generative AI and agentic AI concepts within enterprise conversational solutions
Help customers understand platform capabilities, limitations, and recommended patterns
Contact Center & Enterprise Context
Support customers operating...
TEKsystems c/o Allegis GroupOrlando
Description
The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years knowledge of Cisco CUCM, Unity Connection and contact center...
grabjobsJacksonvillemindmatch.ai
their advocate within NiCE CX. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform, and works closely with the customer from that point forward to ensure their success.
Our TAMs are seasoned...
USAATampa
and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs...
grabjobsJacksonvillemindmatch.ai
contact center solutions and integrating them with enterprise systems.
Key Responsibilities: Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions.
Build and deploy serverless applications using AWS...
Work With Your HandzOrlando
Leadership is seeking someone who can bridge the gap between contact center operations, AI technology, and business outcomes.
The right person will help transform AI from a technology investment into a measurable competitive advantage.
What Success Looks...
USAATampa
and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining...
Risus Talent PartnersJacksonville
and solutions.
• Excellent people and relationship skills.
• Proven attention to detail with collaborative and team-oriented mindset.
• Experience using ERP, CRM, service management, and contact center technologies.
• Ability to multitask and prioritize workload...
Centah IncFort Lauderdaleworkable.com
improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound...
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