Contact Center Jobs in Miami
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Search Results - Contact Center Jobs in Miami
Centene Management Company LLC-Miami-appcast.io-
Position Purpose:
Responsible for leading the integration, modernization, and efficient operation of Centene's enterprise telephony and contact center platforms. Involves close collaboration with business process owners, external technology vendors...
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ICF-Miami-
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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Zendesk, Inc.-Miami-appcast.io-
technical delivery of specific customer implementation projects.
• Delivering comprehensive, complex implementations with Zendesk for Contact Center.
• Configuring services and deploying resources in customer AWS accounts, using Amazon Connect...
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ELEVATION CONNECT LLC-Miami-oasisrecruit.com-
About Elevation Connect:
Elevation Connect – PERFORMANCE FOR PURPOSE
Elevation Connect delivers a very different contact center experience. We are a customer service and sales company powered by incredibly talented people who are knowledgeable...
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Centene Management Company LLC-Miami-appcast.io-
Centene Management Company LLC seeks a senior leader to drive integration, modernization, and reliable operation of enterprise telephony and contact center platforms. You will collaborate with business process owners, vendors, and technology teams...
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Miratech Group-Miami-
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
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Zendesk, Inc.-Miami-appcast.io-
Zendesk, Inc. in the United States seeks a Senior Solutions Architect to translate customer requirements into high-level solutions and a formal Statement of Work.
You will own end-to-end technical delivery for customer implementations, lead...
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UnitedHealth Group-Miami-
Overview
In this role you will shape enterprise contact center and AI-enabled telephony platforms within Optum Serve IT. You’ll collaborate with product, security, and operations to implement cloud-based solutions across AWS/Azure, modernize...
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AllianceOne-Miami-
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence...
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congruentX-Miami-
About congruentX
congruentX is an AI-native CRM modernization and Mission Critical Agent company. We help organizations transform their Sales, Service, Marketing, and Contact Center operations by combining exceptional people with AI agents...
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Infosys Technologies-Miami-
Overview
In this role you drive and govern end-to-end software delivery for AI-enabled contact center solutions. You collaborate with cross-functional teams to elicit requirements, design, code, test, and implement changes that improve reliability...
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Miami-tiptopjob.com-
in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Project Manager specializing in CX contact center, mailroom, data entry, back:office operations, and provider:facing program...
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Miami-icims.com-
This individual responds to guest complaints and inquiries in an expedient manner and with the highest degree of courtesy and professionalism; strives for one contact resolution; and delivers high-touch customer service in a contact center environment...
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Accenture-Miami-
to evolving solution/program approaches, methodologies, and business development tools
Key requirements
• 8+ years in technology transformation focused on CCaaS or cloud contact center solutions
• 7+ years selling and leading large-scale transformation...
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Miami-icims.com-
ACH requests, and related transactions.
• Provide timely and professional assistance to customers and internal departments, including responding to online account opening inquiries and supporting the contact center email box as needed.
• Build...
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