Contact Center Jobs in Fort Myers
1 - 13 of 13
Search Results - Contact Center Jobs in Fort Myers
ICFFort Myers
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
Lee County GovernmentFort Myersappcast.io
of experience in one of the following areas:
• Telecommunications
• Call center or contact center operations
• High-volume or high-stress customer service
• Alarm monitoring or security dispatch
• Transportation or utility dispatch
• Hospital switchboard...
Miratech GroupFort Myers
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
TeleSpecialists LLCFort Myers
clinical operations, or another time-sensitive environment.
• Experience supporting electronic medical record systems or healthcare-related applications.
• Experience with service desk, endpoint management, remote support, asset management, or contact...
UnitedHealth GroupFort Myers
Overview
In this role, you will lead horizontal AI, analytics, and reporting initiatives across multiple CCT workstreams within the enterprise Contact Center Transformation. You drive AI model development, performance measurement, and value...
UnitedHealth GroupFort Myers
Overview
As a Data Scientist in the Experience Analytics and Reporting team, you will own reporting and analytics for advocate-facing AI tools within the enterprise Contact Center Transformation. You’ll monitor model performance, quantify impact...
Miratech GroupFort Myers
distributed environments
• Integrate voice with contact center, routing, CRM, and reporting platforms
• Define non-functional requirements for availability, performance, security, observability, disaster recovery, and supportability
• Review designs, manage...
Infosys TechnologiesFort Myers
Overview
In this role you drive and govern end-to-end software delivery for AI-enabled contact center solutions. You collaborate with cross-functional teams to elicit requirements, design, code, test, and implement changes that improve reliability...
Green Key ResourcesFort Myers
modeling and analytics tasks
Key requirements
• Bachelor's degree in Computer Science, Information Technology, or related field
• 12+ years in analytics, data science, or related fields
• 5+ years in senior-level roles
• Expertise in contact center data...
Miratech GroupFort Myers
JWT, secure API design
• Experience with Kafka, RabbitMQ or similar messaging systems
• Familiarity with Kubernetes, cloud platforms, observability tooling and secure software delivery practices
• Nice to have: WFM/CX or contact center domain...
Miratech GroupFort Myers
Overview
In this role, you will help build an enterprise-scale Workforce Management platform that forecasts, schedules, and optimizes contact center operations. You’ll work across frontend, backend, and integration layers to deliver scalable...
Miratech GroupFort Myers
Overview
In this role you will design and deliver an enterprise-scale Workforce Management platform that supports forecasting, capacity planning, scheduling, and real-time adherence in contact centers. You will work within the Workforce Management...
Miratech GroupFort Myers
Overview
As a Senior Routing Engine Developer, you design and build a next-generation routing platform for enterprise-scale contact centers. You will shape real-time distribution of voice and digital interactions across agents, queues...
Companies now hiring in Fort Myers:
Contact Center – Related jobs in Fort Myers:
Contact Center jobs in Fort Myers – Similar offers:
Contact Center jobs – More cities:
Broaden your job search:
Don’t miss out on new job openings!
Create a job alert for: Contact Center, Fort Myers
It's free, and you can cancel email updates at any time