Contact Center Jobs in Hartford
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Search Results - Contact Center Jobs in Hartford
ICF-Hartford
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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Deloitte-Hartford
constituents, and the workforceRecruiting for this role ends on December 31, 2026.Work you'll doAs a Technical Manager, you will lead the architecture, engineering, and delivery of cloud-based contact center and Generative AI solutions.
You will work across...
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Intuit-Hartford
resolution
• Proven ability to handle highly sensitive escalations independently
• 4+ years in contact center or back-office operations for high-volume needs
• Comfort with using and testing AI tools to improve workflows
• coaching and mentoring
• data...
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Deloitte-Hartford
service, contact center, and/or field service customer experiences for Health Care clientsPartnering with client patient/member experience, digital, technology, and customer operations leaders to define and deliver AI-enabled service strategies that meet...
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Intuit-Hartford
4+ years in contact center or back-office operations
• Comfort with testing AI tools to improve team workflows
• leadership
• coaching
• communication
• complex payroll tax defect resolution
• multi-state amendment filings
• SOP and KB authoring...
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Deloitte-Hartford
customers, partners, constituents, and the workforce.Recruiting for this role ends on November 20, 2026.Work you'll doAs an Associate Vice President, you will help grow and deliver Deloitte’s Contact Center and Customer Service transformation business.
You...
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CIGNA-Hartford
Overview
In this role you lead sourcing across Information Security, Telecom, and Contact Center technologies to align with enterprise goals. You will manage end-to-end sourcing projects, collaborate with stakeholders, and steer supplier...
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Deloitte-Hartford
Position Summary
Position Summary
The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service...
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Intuit-Hartford
handling highly sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back-office operations for high-volume needs
• Comfort with testing and leveraging AI tools to improve workflows
• coaching and mentoring...
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Deloitte-Hartford
Position Summary
Position Summary
The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service...
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Intuit-Hartford
vetted solutions and alternatives to leadership
• 5+ years handling highly sensitive escalations with minimal leadership guidance
• 4+ years in contact center, customer service, or back-office ops for high-volume needs
• Comfort with leveraging...
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Deloitte-Hartford
constituents, and the workforceRecruiting for this role ends on December 31, 2026.Work you'll doAs a CCaaS Technical Lead, you will help design, configure, integrate, and deliver cloud-based contact center and Generative AI solutions.
You will work closely...
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Intuit-Hartford
first mindset; propose vetted solutions and alternatives
• 5+ years handling highly sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back‑office ops for high‑volume needs
• Comfort with leveraging and testing...
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Deloitte-Hartford
contact center, and/or field service customer experiences for Technology clientsPartnering with client customer experience, digital, technology, and customer operations leaders to define and deliver AI-enabled service strategies that meet customer...
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Deloitte-Hartford
self-service, contact center, and/or field service customer experiences for TME clientsPartnering with client customer experience, digital, technology, and customer operations leaders to define and deliver AI-enabled service strategies that meet...
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