Contact Center Jobs in Hawthorne (CA)
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Search Results - Contact Center Jobs in Hawthorne (CA)
Amazon-Hawthorne (CA)
services, architecting the intelligent layer that powers voice AI, chat automation, and self-service experiences for millions of Ring and Blink customers.
You will own the end-to-end technical architecture for our contact center AI stack: designing LLM...
amazon.jobs -
Robert Half-Orange, 32 mi from Hawthorne (CA)
Robert Half Executive search has been exclusively retained by a highly respected service-focused organization who is seeking a Director of Contact Center Operations to lead a large-scale, 24/7 customer service environment supporting millions...
Amazon-Hawthorne (CA)
APIs)
• Familiarity with Amazon Connect or contact center platforms
• Experience testing AI/ML systems and validating model outputs
• Experience with AI model monitoring, A/B testing frameworks, and automated performance validation
• Experience building...
amazon.jobs -
Suna Solutions-Pasadena, 20 mi from Hawthorne (CA)
experience leading enterprise technology initiatives.
• Proven success delivering at least one full-lifecycle ERP implementation or Contact Center modernization project.
• Strong business analysis skills, including requirements gathering, process mapping...
Amazon-Hawthorne (CA)
of conversational AI, contact center technology, and customer experience, shipping products built on Amazon Connect, Salesforce Service Cloud Voice, Amazon Bedrock, and purpose-built voice AI infrastructure. We move fast, measure everything, and iterate weekly based...
amazon.jobs -
grabjobs-Long Beach, 8 mi from Hawthorne (CA)
Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence...
mindmatch.ai -
Amazon-Hawthorne (CA)
Design security architecture and controls for AI/ML systems, ensuring compliance with contact center regulations (PCI DSS, HIPAA) and data privacy requirements
• Implement security best practices for customer-facing AI applications and voice...
amazon.jobs -
grabjobs-Anaheim, 23 mi from Hawthorne (CA)
Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence...
mindmatch.ai -
Amazon-Hawthorne (CA)
in business operations, customer support operations, or contact center environments with measurable impact on efficiency or cost reduction
• Metrics & AI-Powered Experience defining and tracking operational KPIs using AI-generated dashboards, machine learning...
amazon.jobs -
grabjobs-Long Beach, 8 mi from Hawthorne (CA)
product
Familiarity with contact center, CX, or telephony buyer personas
Background at a B2C company that also runs a B2B or API sales motion
Why Speechify SIMBA
Build a product that genuinely impresses prospects — sub-second latency and 71+ languages...
mindmatch.ai -
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