Contact Center Jobs in Jackson
Search jobs in
1 - 15 of 19
Search Results - Contact Center Jobs in Jackson
MatchPoint-Jackson-
Short Description
We are hiring a Sr. Contact Center Engineer to join our national Contact Center practice. In this role you will design, implement, and support advanced Amazon Connect solutions for enterprise and public sector clients, including...
Read more
ClearOne Advantage-Jackson-
We’re a direct-to-consumer financial services company committed to treating people with respect and empathy.
About the Role
We are seeking a Senior Contact Center Platform Engineer to design, build, configure, and operate the telephony platform...
Read more
Optomi-Jackson-
Infrastructure/Telephony Architect (100% Remote | Up to 25% Travel)
(Five9 CCaaS | Google AI Integration | Enterprise Contact Center Transformation)
Overview:
Optomi, in partnership with a leading financial services client, is seek...
Read more
Optomi-Jackson-
Position Overview
Optomi, in partnership with an industry leading financial client, are seeking an experienced NICE SmartReach / LiveVox Platform Engineer to join the Contact Center and Telephony team. This is a hands-on engineering role supporting...
Read more
VERSA AI-Jackson-
their own care: telecom carriers, MVNOs, prepaid and value wireless, monthly-pay insurance, retail electricity, car rental and vehicle mobility, travel, device protection and support, and large consumer brands running contact centers at scale...
Read more
Talentoma-Jackson-
and maintaining a professional, empathetic tone.
• Familiarity with contact-center tools, web-based account systems, or case notes is helpful.
• Able to learn policy terminology, premium billing concepts, and verification procedures.
• Clear written skills...
Read more
Radiant Systems Inc-Jackson-
customer experience, and operational efficiency.
• Maintain knowledge of contact center policies, procedures, and support best practices.
• Provide regular reporting and analysis of key support metrics and performance indicators.
Specialized...
Read more
Infinite Computer Solutions-Jackson-
and drive business efficiency.
Overview
The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role...
Read more
Dearest Care-Jackson-
owned a patient funnel directly. You can whiteboard your last one from memory, stage by stage, with the conversion rates you inherited and the ones you left behind.
• Have run contact center or high volume care operations yourself: staffing models...
Read more
OhMD-Jackson-
managing any of them.
• You care about the patient on the other end of the call, who is often stressed, sick, or worried about someone they love.
PREFERRED
• Call flow design in a contact center or IVR platform such as Twilio Studio, Five9, or Genesys...
Read more
Medasource-Jackson-
Exposure to healthcare applications, patient/member data, digital health, CRM, CMS, contact center, or enterprise systems
• Experience supporting configuration, permissions, workflows, forms, queues, dashboards, or data validation
• Prior experience working...
Read more
Cloudelligent-Jackson-
applications.
• Implement Amazon Connect contact center solutions enhanced with AI, integrating Amazon Lex, Amazon Bedrock, and AWS Lambda for conversational self-service and AI-assisted agents.
• Develop data ingestion, embedding, and retrieval pipelines...
Read more
Catalyze Labs-Jackson-
and helps teams turn those insights into measurable action.
Claritus.One focuses on staffing, patient flow, revenue cycle, schedule optimization, and contact center operations. The goal is practical: help health systems make better operational decisions...
Read more
Riptide-Jackson-
customer experience, customer service, contact-center technology, automation or adjacent platforms.
• A track record of creating executive sponsorship, building compelling business cases and navigating complex Fortune 500 buying processes.
• Experience...
Read more
Callab AI - AI voice for contact centers-Jackson-
About Callab AI
Callab AI builds voice agents for enterprise contact centers. The company operates a proprietary carrier-grade telephony stack that integrates natively with on-premises infrastructure such as Cisco CUCM, Avaya, Mitel, and SIP trunks...
Read more
12
Contact Center – Related jobs in Jackson:
Contact Center jobs in Jackson – Similar offers:
Contact Center jobs – More cities:
Broaden your job search:
Don’t miss out on new job openings!
Create a job alert for: Contact Center, Jackson
It's free, and you can cancel email updates at any time
12