Contact Center Jobs in Mississippi
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Search Results - Contact Center Jobs in Mississippi
MatchPoint-Jackson
Short Description
We are hiring a Sr. Contact Center Engineer to join our national Contact Center practice. In this role you will design, implement, and support advanced Amazon Connect solutions for enterprise and public sector clients, including...
Duluth Trading Company-Hollandale (MS)
across our Retail, Contact Center, and Fulfillment Center operations. In addition to driving end-to-end recruitment and onboarding, you will serve as a subject matter expert on recruiting compliance—ensuring full adherence to federal, state, and local...
mindmatch.ai -
ClearOne Advantage-Jackson
We’re a direct-to-consumer financial services company committed to treating people with respect and empathy.
About the Role
We are seeking a Senior Contact Center Platform Engineer to design, build, configure, and operate the telephony platform...
Koniag Government Services-Gulfport
to personnel action processing * Contact Center Human Resources Offices, Human Resources Business Partners, internal NSSC program areas, and/or DOI/IBC to obtain clarification when processing transactional data in FPPS * Monitor the Potential LWOP/Within Grade...
Brillio-Jackson
commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Contact Center Architect
Full time, Direct Hire
St. Louis / NY/NJ...
Optomi-Jackson
Infrastructure/Telephony Architect (100% Remote | Up to 25% Travel)
(Five9 CCaaS | Google AI Integration | Enterprise Contact Center Transformation)
Overview:
Optomi, in partnership with a leading financial services client, is seek...
Optomi-Jackson
Position Overview
Optomi, in partnership with an industry leading financial client, are seeking an experienced NICE SmartReach / LiveVox Platform Engineer to join the Contact Center and Telephony team. This is a hands-on engineering role supporting...
VERSA AI-Jackson
their own care: telecom carriers, MVNOs, prepaid and value wireless, monthly-pay insurance, retail electricity, car rental and vehicle mobility, travel, device protection and support, and large consumer brands running contact centers at scale...
Infinite Computer Solutions-Jackson
and drive business efficiency.
Overview
The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role...
HCLTech-Jackson
troubleshooting or high-volume contact center (20+ calls per day)
• Experience in the healthcare industry is preferred
• Certification in Microsoft (MCSA), ITIL Foundation, HDI Technical Support Professional or similar certifications
• Basic knowledge of SQL...
Radiant Systems Inc-Jackson
customer experience, and operational efficiency.
• Maintain knowledge of contact center policies, procedures, and support best practices.
• Provide regular reporting and analysis of key support metrics and performance indicators.
Specialized...
Talentoma-Jackson
and maintaining a professional, empathetic tone.
• Familiarity with contact-center tools, web-based account systems, or case notes is helpful.
• Able to learn policy terminology, premium billing concepts, and verification procedures.
• Clear written skills...
OhMD-Jackson
managing any of them.
• You care about the patient on the other end of the call, who is often stressed, sick, or worried about someone they love.
PREFERRED
• Call flow design in a contact center or IVR platform such as Twilio Studio, Five9, or Genesys...
Dearest Care-Jackson
owned a patient funnel directly. You can whiteboard your last one from memory, stage by stage, with the conversion rates you inherited and the ones you left behind.
• Have run contact center or high volume care operations yourself: staffing models...
Medasource-Jackson
Exposure to healthcare applications, patient/member data, digital health, CRM, CMS, contact center, or enterprise systems
• Experience supporting configuration, permissions, workflows, forms, queues, dashboards, or data validation
• Prior experience working...
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