Contact Center Jobs in Los Angeles
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Search Results - Contact Center Jobs in Los Angeles
PwC-Los Angeles
Industry/SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing user interaction...
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California Association of Realtors-Los Angeles
Job Description
Job Description
Customer Contact Center Representative
$21 - $23 per hour
Do you thrive in a fast-paced environment where you’re helping customers over the phone throughout the day?
Join the California Association of REALTORS...
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Los Angeles
working conditions, health and pension benefits. We preserve and expand members’ work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.
Responsibilities:
What You’ll Do
The Contact Center...
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icims.com -
ICF-Los Angeles
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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UCLA Health-Los Angeles
with ability to interpret operational data and translate insights into staffing recommendations (interpreting contact center performance metrics including service level, abandonment rate, schedule adherence, and staffing utilization).
/n
• Demonstrates clear...
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Miratech Group-Los Angeles
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
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E2E Alignment Healthcare USA, LLC-Los Angeles
years of customer service, contact center, or member support experience, preferably in healthcare and/or Medicare Advantage. Relevant college coursework or an Associate/Bachelor’s degree may be considered in lieu of experience.
Education
High school...
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appcast.io -
Miratech-Los Angeles
the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels...
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UnitedHealth Group-Los Angeles
Overview
As a Data Scientist in the Experience Analytics and Reporting team, you will own reporting and analytics for advocate-facing AI tools within the enterprise Contact Center Transformation. You’ll monitor model performance, quantify impact...
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Convoso-Los Angeles
Job Description
Job Description
Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth...
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Intuit-Los Angeles
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
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Intuit-Los Angeles
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
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Intuit-Los Angeles
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
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Intuit-Los Angeles
peer escalations with minimal leadership guidance.
~4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
~ Comfortable with leveraging...
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Intuit-Los Angeles
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
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