Contact Center Jobs in Nebraska
1 - 15 of 36
Search Results - Contact Center Jobs in Nebraska
ICF-Omaha
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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Liberty First Credit Union-Lincoln
Consumer Lending
• Mortgage Lending
• Contact Center
• Credit Solutions
• Information Technology
• Human Resources
• Marketing
• Accounting
• Compliance
Please contact Human Resources if you have questions about applying for "Any Position...
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ICF-Lincoln
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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Eckoh-Lincoln
of Contact Center) to articulate the measurable ROI of integrating secure interaction technology and regulatory compliance (HIPAA, PCI) with their CCaaS and Conversational AI (e.g., voicebots/chatbots) investments.
• Executive Relationship Management: Define...
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mindmatch.ai -
Miratech Group-Omaha
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
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Eckoh-Omaha
of Contact Center) to articulate the measurable ROI of integrating secure interaction technology and regulatory compliance (HIPAA, PCI) with their CCaaS and Conversational AI (e.g., voicebots/chatbots) investments.
• Executive Relationship Management: Define...
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mindmatch.ai -
American Unit, Inc-Omaha
tracking, test execution management, issue resolution, and readiness reporting.
/n
• Preferred experience in customer support, customer service, contact center, or other service-oriented environments.
/n
• Strong understanding of how system, process...
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Miratech Group-Lincoln
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
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American Unit, Inc-Omaha
abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work onsite in Omaha, NE, five days per week.
⭐ Preferred Skills
• Experience in customer support, customer service, or contact center environments.
• Experience...
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UnitedHealth Group-Omaha
Overview
As a Data Scientist in the Experience Analytics and Reporting team, you will own reporting and analytics for advocate-facing AI tools within the enterprise Contact Center Transformation. You’ll monitor model performance, quantify impact...
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American Unit, Inc-Omaha
contact center, or other service-oriented environments.
• Strong understanding of how system, process, or operational changes can impact customer experience and business continuity.
• Excellent communication, facilitation, and stakeholder management skills...
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EMS Inc.-Omaha
Job Description
Job Description
Customer Service Representative – Inbound
At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.
The Position...
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American Unit Inc.-Ralston (NE)
Preferred experience in customer support, customer service, contact center, or other service-oriented environments.
• Strong understanding of how system, process, or operational changes can impact customer experience and business continuity...
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American Unit, Inc-Omaha
tracking, test execution management, issue resolution, and readiness reporting.
/n
• Preferred experience in customer support, customer service, contact center, or other service-oriented environments.
/n
• Strong understanding of how system, process...
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American Unit Inc.-Ralston (NE)
Preferred experience in customer support, customer service, contact center, or other service-oriented environments.
• Strong understanding of how system, process, or operational changes can impact customer experience and business continuity...
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