Contact Center Jobs in Omaha
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Search Results - Contact Center Jobs in Omaha
ICF-Omaha
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
American Unit, Inc-Omaha
abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work onsite in Omaha, NE, five days per week.
⭐ Preferred Skills
• Experience in customer support, customer service, or contact center environments.
• Experience...
Intuit-Omaha
4+ years in contact center or back-office operations
• Comfort with testing AI tools to improve team workflows
• leadership
• coaching
• communication
• complex payroll tax defect resolution
• multi-state amendment filings
• SOP and KB authoring...
Riptide-Omaha
customer experience, customer service, contact-center technology, automation or adjacent platforms.
• A track record of creating executive sponsorship, building compelling business cases and navigating complex Fortune 500 buying processes.
• Experience...
mindmatch.ai -
Intuit-Omaha
with vetted solutions and alternatives
• 5+ years handling sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back-office operations
• Comfort with leveraging AI tools to improve workflows
• leadership
• coaching...
EMS Inc.-Omaha
Job Description
Job Description
Customer Service Representative – Inbound
At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.
The Position...
Intuit-Omaha
handling sensitive escalations with minimal guidance
• 4+ years in contact center or back-office operations enabling high-volume service needs
• Comfort with leveraging and testing AI tools to improve workflows
• leadership and coaching
• strong...
EMS Inc.-Omaha
Job Description
Job Description
Customer Service Representative – Second Shift
At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.
The Position...
Intuit-Omaha
propose vetted solutions and alternatives
• 5+ years handling highly sensitive escalations independently
• 4+ years in contact center, customer service, or back-office operations for high-volume needs
• Comfort with leveraging/testing AI tools to improve...
EMS Inc.-Omaha
Job Description
Job Description
Customer Service Representative – Immediate Hiring!
At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience...
Intuit-Omaha
first mindset; propose vetted solutions and alternatives
• 5+ years handling highly sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back‑office ops for high‑volume needs
• Comfort with leveraging and testing...
Omaha
Overview:
Customer Service Representative – Immediate Hiring
At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.
Responsibilities:
The Position...
icims.com -
Intuit-Omaha
with fully vetted solutions and alternatives
• 5+ years handling highly sensitive escalations independently
• 4+ years in contact center, customer service, or back-office operations
• Comfort with leveraging and testing AI tools to improve team workflows...
UnitedHealth Group-Omaha
Overview
In this role you will shape enterprise contact center and AI-enabled telephony platforms within Optum Serve IT. You’ll collaborate with product, security, and operations to implement cloud-based solutions across AWS/Azure, modernize...
Porch Group-Omaha
customer and operational issues with urgency and judgment
Key requirements
• 7+ years in support, contact center, or customer operations leadership with management experience
• Experience managing a distributed or remote workforce across multiple time...
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