Contact Center Jobs in New York State
1 - 15 of 47
Search Results - Contact Center Jobs in New York State
Poughkeepsie (NY)
Overview:
Hudson Valley Credit Union is currently recruiting for the position of Contact Center Specialist I. Primary Function: Serve as the primary liaison between HVCU and our members by delivering high-quality service through telephone...
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hvcu.org -
Saratoga Springs (NY)
Customer Service Supervisor to lead our contact center operations during a period of rapid growth. This leader will oversee customer support operations for a geographically dispersed network of locations across the country, ensuring exceptional customer...
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icims.com -
PricewaterhouseCoopers LLP-New York
What Sets You Apart
• Utilizing AI-powered contact center solutions for client support
• Developing natural language interfaces with Dialogflow and Amazon Lex
• Implementing Agentic AI protocols in customer interaction systems
• Designing voice...
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Epicured, Inc.-Glen Cove (NY)
for someone who is an experienced people leader, comfortable managing a team in a high-volume, compliance-driven virtual contact center environment.
Key Responsibilities
• Oversee daily operations of a multi-functional contact center supporting NYS 1115...
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prismhr-hire.com -
PricewaterhouseCoopers LLP-New York
a Bachelor's degree
• At least 3 years of experience
What Sets You Apart
• Experience with AI-powered contact center solutions
• Proficiency in Dialogflow and Amazon Lex for NLP tasks
• Utilizing Azure OpenAI and AWS Bedrock for AI development
• Developing...
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Amazon-New York
center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power...
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amazon.jobs -
PricewaterhouseCoopers LLP-New York
service and drive business success, all while upholding our firm's values and contributing to broader business strategies.
Responsibilities
• Leading the development and implementation of AI-powered contact center solutions to enhance customer...
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New York
Overview:
This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely...
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vnshealth.org -
Cypress HCM-New York
and experiencing setting up/administrating C/KM systems.
• In-depth knowledge of customer service and contact center operations, strong experience writing for customer support audiences
• Proven ability to work in a multicultural, multilingual and global...
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Saratoga Springs (NY)
Sales Supervisor to lead our contact center sales organization during an exciting period of growth. This leader will be responsible for driving new customer acquisition, maximizing revenue opportunities through inbound and outbound sales efforts...
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icims.com -
Kforce Technology Staffing-Armonk
and usability validation
• Experience designing for Salesforce Lightning, OmniStudio and OmniScript, CRM, contact-center, or comparable enterprise applications
• Working knowledge of Energy & Utilities Cloud and the Clean Energy Module sufficient to shape...
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Amazon-New York
center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power...
Read more
amazon.jobs -
Kforce Technology Staffing-Armonk
contact-center, or comparable enterprise applications
• Working knowledge of Energy & Utilities Cloud and the Clean Energy Module sufficient to design within utility process and platform constraints
• Strong proficiency with Figma or comparable design...
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New York
with shared goals, ensuring accountability through regular performance tracking and reporting.
• For CCSS Only:
• Leads end to end project management for contact center initiatives, including technology implementations process improvements, and capacity...
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vnshealth.org -
Epicured, Inc.-Glen Cove (NY)
compassionate, tech-savvy, and comfortable working in a high-volume virtual contact center environment.
Key Responsibilities
• Manage inbound and outbound member communications via phone and email, leveraging Five9 and various partner technology platforms...
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prismhr-hire.com -
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