Contact Center Jobs in New York State
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Search Results - Contact Center Jobs in New York State
Long Island City
Development Contact Center provides strategic and operational leadership and oversight of LiveOnNY’s contact center operations, referral triage, and daily donor management activities. This role ensures regulatory compliance, operational excellence...
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icims.com -
The Judge Group-Mount Kisco
patients for pending exams.
Please describe the team the candidate will be working with: Contact center Radiology. 2 inbound schedulers. Within the contact center there are also schedulers who answer all incoming calls.
What are the top 5-10...
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Utica First Insurance Company-Oriskany (NY)
duties of this position include, but are not limited to, assisting customers in a contact center environment with billing, underwriting, and claims information; accepting payments; and entering first notice of loss.
We understand the importance...
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Net2Source (N2S)-New York
years of professional experience in Contact Center technology, with at least 3 years of deep, hands-on experience specifically with Amazon Routing, Connect flows, Lex Bot development, Agent Assist features. Agent desktop integrations
• Migration...
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New York
Overview:
This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely...
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vnshealth.org -
Bernard Nickels & Associates-New York
Status: Contract Assignment
Contract Duration: open ended, could extend, could go perm
Role: Document Validation Specialist
Practice Area: Customer Contact Center
Openings: multiple
Start Date: ASAP
Location: 100% Onsite - NYC
Shift: Mon...
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Buffalo
and maintaining the client's relationship post onboarding.
As our US Contact Center Premier Specialist, you will:
typedisc:
• Utilize a lead:based approach through HSBC's Client Relationship Management tool to engage clients
• Most activity will be proactive...
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tiptopjob.com -
Long Island City
hospitals. The role serves as the clinical revolving door to LiveOnNY, performing real-time analysis of potential donor cases and coordinating timely activation of downstream LiveOnNY resources in a high-volume, call-based contact center environment...
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icims.com -
Poughkeepsie (NY)
Provide assistance to callers from Branch and Contact Center networks in alignment with Quality Assurance and CARE standards.
• Monitor work queues/documentation/emails and perform approvals within authority level to ensure timely and accurate responses...
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hvcu.org -
Long Island City
Case Development serves as the senior leader responsible for enterprise-wide case development, regulatory compliance, donor management oversight, clinical and contact center workforce effectiveness. This role ensures alignment throughout case...
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icims.com -
Rotterdam
to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas...
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hvcu.org -
New York
with shared goals, ensuring accountability through regular performance tracking and reporting.
• For CCSS Only:
• Leads end to end project management for contact center initiatives, including technology implementations process improvements, and capacity...
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vnshealth.org -
Epicured, Inc.-Staten Island
and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document...
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prismhr-hire.com -
LaBella Associates-Ithaca (NY)
knowledge of policies and procedures related to the new service process
• Act as a liaison between the Customer, Contractors and Electricians and the Service Centers and Customer Contact Center to enhance communication and coordination for required services...
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workable.com -
Amalgamated Bank of NY-New York
not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless...
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