Contact Center Jobs in New York State
1 - 15 of 46
Search Results - Contact Center Jobs in New York State
Poughkeepsie (NY)
Overview:
Hudson Valley Credit Union is currently recruiting for the position of Contact Center Specialist I. Primary Function: Serve as the primary liaison between HVCU and our members by delivering high-quality service through telephone...
hvcu.org -
VIA VISUALLY IMPAIRED ADVANCEMENT-Buffalo
of our 24-hour, 7-day-a-week call center operations.
Essential Functions:
• Answer and document all incoming calls in accordance with Contact Center procedure
• Manage call volume in a timely and efficient manner
• Assess caller needs to provide...
Seneca Holdings-New York
and Workforce Optimization for CSM
• Integration with ITSM, Field Service, CRM, or contact center platforms
• Knowledge of CI/CD pipelines (Azure DevOps, Jenkins), Source Control (Git)
• Security and compliance awareness (SOC2, ISO 27001)
• Use of Jira, Azure...
Imagine Staffing Technology-Buffalo
patients and providers while analyzing data and reports. This is a role in a centralized contact center, and the support is generally provided through inbound and outbound calling as well as digital communications.
Role & Responsibility: Tasks...
Amazon-New York
Are you excited about applying machine learning and statistical modeling to real-world systems that serve millions of customers? Amazon Connect is a cloud-based contact center service that helps businesses deliver personal, efficient customer...
amazon.jobs -
Staffworks-Oriskany (NY)
is best suited for candidates with experience in contact centers, customer support, product support, technical support, or similar phone- and email-based service environments. This is not a traditional retail or in-store customer service position.
Key...
New York
Overview:
Provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. Provides timely...
vnshealth.org -
CONTINENTAL SERVICE GROUP LLC-Buffalo
customer care, contact center outsourcing, servicing, and related enterprise solutions throughout the United States.
The Director of Business Development will identify, develop, and close opportunities within higher education institutions, financial...
1 similar job: Fairport
New Windsor (NY)
convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other...
hvcu.org -
Hudson River Community Credit Union-Corinth (NY)
and active listening.
• Educate members on Credit Union products and services.
Qualifications:
Experience: One to three years of similar or related experience. Financial institution, credit union, banking, retail, or contact center experience preferred...
Mahopac
budget recommendations to the Branch Manager.
• Coach staff to expand the use of alternative digital delivery systems by explaining the merits of other systems such as Online Banking, Bill Pay and Contact Center.
• Adhere to all Credit Union policies...
hvcu.org -
Amazon-New York
and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience...
amazon.jobs -
Luware-New York
Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation...
factorialhr.com -
New York
and third-party vendors.
• Coordinate Salesforce Service Cloud and customer service, contact center, or case management transformation initiatives.
• Identify and manage project risks, issues, dependencies, and change requests.
• Drive stakeholder...
ctg.com -
NH Ross-Middle Island
Coordinator to join our Contact Center team.
This position combines the responsibilities of a Customer Service Representative, Dispatcher, and Installation Coordinator. You will play an important role in the customer experience—from the first phone call...
workable.com -
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