Contact Center Jobs in New York
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Search Results - Contact Center Jobs in New York
New York-vnshealth.org-
Overview:
Provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. Provides timely...
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Amazon-New York-amazon.jobs-
The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights...
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New York-vnshealth.org-
Overview:
Provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. Provides timely...
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New York-siriusxm.com-
behaviors.
• Analyze omni channel contact center performance data, identifying areas for improvement and optimizing AI product offerings.
What you'll need:
• 5+ years experience in project management, with a focus on omni channel contact center technology...
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New York-vnshealth.org-
Overview:
Provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. Provides timely...
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New York-tiptopjob.com-
projects and operates as the systems expert for the region. They will also work extremely closely with the Global Consumer Affairs Technology team, our outsourced contact center and our GIT teams.
The Primary Responsibilities Include:
Change Request...
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New York-vnshealth.org-
Overview:
This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely...
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Starry-New York-workable.com-
for:
• You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication.
• You have previous contact center experience, successfully handling moderate to high call volume...
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Amazon-New York-amazon.jobs-
The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights...
Read more
New York-siriusxm.com-
large-scale omni channel contact center programs and projects on time, within budget, and with high quality.
• Develop and execute comprehensive project plans, resource allocation plans, and risk management plans to ensure successful project delivery...
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Starry-New York-workable.com-
for:
• You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication.
• You have previous contact center experience, successfully handling moderate to high call volume...
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New York-vnshealth.org-
and Technology to design and implement AI-driven tools that improve HR service delivery, decision-making, and workforce planning.
• Shift HR Connect away from contact-center–dependent service models, driving adoption of AI-enabled self-service, workflow...
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Amazon-New York-amazon.jobs-
Amazon Connect is one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar...
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New York-siriusxm.com-
Collaborate with Analytics, Contact Center, Finance, and Marketing teams to identify churn root causes and deploy both reactive and proactive retention tactics based on insights.
• Stay informed on industry trends, best practices, and emerging technologies...
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New York-siriusxm.com-
SiriusXM offers connected vehicle services to automakers.
How you’ll make an impact:
As the Manager, Instructional Design you'll play a critical role in shaping the learning culture and driving the professional growth of our contact center agents...
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