Contact Center Jobs in Salt Lake City
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Search Results - Contact Center Jobs in Salt Lake City
Deloitte-Salt Lake City
constituents, and the workforceRecruiting for this role ends on December 31, 2026.Work you'll doAs a Technical Manager, you will lead the architecture, engineering, and delivery of cloud-based contact center and Generative AI solutions.
You will work across...
GTSC-Talent Solutions-Salt Lake City
training, you will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training. * MUST have at least six (6) months of consecutive call center or contact center experience...
ICF-Salt Lake City
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
Deloitte-Salt Lake City
customers, partners, constituents, and the workforce.Recruiting for this role ends on November 20, 2026.Work you'll doAs an Associate Vice President, you will help grow and deliver Deloitte’s Contact Center and Customer Service transformation business.
You...
KPMG-Salt Lake City
Overview
In this role, you drive the strategy and lifecycle of enterprise contact center and unified communications programs within KPMG's Digital Nexus technology group. You collaborate across teams to design, migrate, and optimize omnichannel...
Deloitte-Salt Lake City
constituents, and the workforceRecruiting for this role ends on December 31, 2026.Work you'll doAs a CCaaS Technical Lead, you will help design, configure, integrate, and deliver cloud-based contact center and Generative AI solutions.
You will work closely...
Talkdesk, Inc.-Salt Lake City
has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI...
appcast.io -
Intuit-Salt Lake City
4+ years in contact center or back-office operations
• Comfort with testing AI tools to improve team workflows
• leadership
• coaching
• communication
• complex payroll tax defect resolution
• multi-state amendment filings
• SOP and KB authoring...
Fidelity Investments-Salt Lake City
Fidelity will not provide immigration sponsorship for this position.Job Description:The Role As a member of the Enterprise Contact Center Program and Product organization, you will play a critical role in a large-scale technology modernization...
1-800 CONTACTS-Salt Lake City
or a contact center
• 1+ year in supervisory or people management role
• Strong coaching, communication, relationship-building, and problem-solving skills
• Data-driven decision making and ability to identify root causes
• Excellent organizational skills...
Intuit-Salt Lake City
handling highly sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back-office operations
• Comfort with AI tools to improve workflows
• coaching and mentoring
• clear communication
• data-driven decision making...
Intuit-Salt Lake City
highly sensitive escalations independently
• 4+ years in contact center, customer service, or back-office operations
• Comfort with leveraging and testing AI tools to improve team workflows
• ownership and accountability
• data-driven decision making...
Intuit-Salt Lake City
first mindset; propose vetted solutions and alternatives
• 5+ years handling highly sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back‑office ops for high‑volume needs
• Comfort with leveraging and testing...
Intuit-Salt Lake City
vetted solutions and alternatives to leadership
• 5+ years handling highly sensitive escalations with minimal leadership guidance
• 4+ years in contact center, customer service, or back-office ops for high-volume needs
• Comfort with leveraging...
Intuit-Salt Lake City
propose vetted solutions and alternatives
• 5+ years handling highly sensitive escalations independently
• 4+ years in contact center, customer service, or back-office operations for high-volume needs
• Comfort with leveraging/testing AI tools to improve...
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