Contact Center Jobs in Utah
1 - 15 of 27
Search Results - Contact Center Jobs in Utah
SlalomSalt Lake City
Overview
In this role, you design and deliver Genesys Cloud CX solutions for enterprise clients as part of Slalom’s Contact Center Modernization team. You work hands-on across requirements, build, testing, and go-live, collaborating...
GTSC-Talent SolutionsSalt Lake City
training, you will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training. * MUST have at least six (6) months of consecutive call center or contact center experience...
ICFSalt Lake City
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
Talkdesk, Inc.Salt Lake Cityappcast.io
has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI...
KPMGSalt Lake City
Overview
In this role, you drive the strategy and lifecycle of enterprise contact center and unified communications programs within KPMG's Digital Nexus technology group. You collaborate across teams to design, migrate, and optimize omnichannel...
United Trading GroupSalt Lake Cityappcast.io
taxpayers
• preparing audit reports
• providing training
• answering tax professionals questions as a part of a contact center
• participate in outreach training to educate tax professionals and the public
The Ideal Candidate
• has at least two year...
PwCSalt Lake City
timelines- Reviewing solution architecture across LLMOps, conversational programming, and AI-powered contact center use cases- Coaching team members on generative AI methods, delivery planning, and technical problem solving- Identifying opportunities...
Miratech GroupSalt Lake City
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
Serenity Mental Health CentersLehiworkable.com
development, collaboration, and continuous improvement are part of the daily routine
What You Need to Bring
• At least 1 year of leadership or supervisory experience in a call center, contact center, or high volume customer service environment...
UnitedHealth GroupSalt Lake City
Overview
In this role, you will lead horizontal AI, analytics, and reporting initiatives across multiple CCT workstreams within the enterprise Contact Center Transformation. You drive AI model development, performance measurement, and value...
Lindon (UT)tiptopjob.com
of experience in training, learning and development, or corporate training.
• Two or more years of experience in customer service, contact center operations, or a related business environment.
• Experience supporting Business Process Outsourcing (BPO) operations...
UnitedHealth GroupSalt Lake City
Overview
As a Data Scientist in the Experience Analytics and Reporting team, you will own reporting and analytics for advocate-facing AI tools within the enterprise Contact Center Transformation. You’ll monitor model performance, quantify impact...
Park City (UT)tiptopjob.com
Type:Full Time and Part Time hours available
• Minimum Age:At least 16 years of age
• Housing Availability:Yes
Job Responsibilities:
• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver...
UnitedHealth GroupSalt Lake City
Overview
In this role you will shape enterprise contact center and AI-enabled telephony platforms within Optum Serve IT. You’ll collaborate with product, security, and operations to implement cloud-based solutions across AWS/Azure, modernize...
Infosys TechnologiesSalt Lake City
Overview
In this role you drive and govern end-to-end software delivery for AI-enabled contact center solutions. You collaborate with cross-functional teams to elicit requirements, design, code, test, and implement changes that improve reliability...
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