Contact Center Jobs in Washington
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Search Results - Contact Center Jobs in Washington
Washington
performance oversight, and operational excellence of a 24x7x365 IT service desk environment, including contact center operations and in-person support functions. The Service Desk Manager ensures high-quality incident and request management, drives SLA...
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icims.com -
SoftPath Technologies LLC-Washington
contractor support to provide end user support services to Library employees, contractors, interns, and volunteers quot;staff" The Library also requires an independent, public-facing Tier 1 contact center for users of the Copyright Office's public facing IT...
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jobvertise.com -
Washington
within a 24x7x365 contact center environment, providing first-line IT assistance to federal staff, contractors, and overseas offices. The Help Desk Specialist I is responsible for triaging, documenting, and resolving technical incidents and service...
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icims.com -
Washington
including Medicaid (MMIS), PBM, DBO, Provider Enrollment, Provider Relations, Customer Centers, Mailroom, or Pharmacy environments.
• Proficient with Microsoft Office and contact center/back:office systems and tools (e.g., CxOne, Verint, Avaya).
• Strong...
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tiptopjob.com -
Washington
management, quality assurance, and successful delivery of a large-scale, performance-based IT support contract. The Program Manager serves as the primary interface with federal stakeholders, provides strategic oversight across contact center operations...
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icims.com -
ITCON Services-Baltimore, 32 mi from Washington
We are seeking dedicated and customer-focused Contact Center Customer Service Representatives to join our team. In this role, you will be the first point of contact for customers, providing high-quality service and support through inbound phone...
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resume-library.com -
Washington
communications UC, WiFi, and
cloud-related Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Software as a Service (SaaS) platforms.
• Create and author artifacts as it relates to technical and strategic initiatives; artifacts...
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icims.com -
LMI-Baltimore, 32 mi from Washington
and implementing an integrated contact center experience leveraging Genesys Cloud CX. This role leads the design, build, and rollout of the end-to-end solution, including data migration, systems integration with Medicare/CMS platforms, agent desktop/CTI integration...
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Alexandria, 7 mi from Washington
Responsibilities:
This Position is Subject to Contract Award.
OBXtek is currently seeking a USPTO Contact Center (UCC) Supervisor, to support the USPTO Service Desk.
Key Responsibilities
• Supervise daily UCC operations and customer service...
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icims.com -
Cybersoft Communications-Ashburn (VA), 27 mi from Washington
Contact Center Engineering Support Resources Responsibilities Review and maintain call routing solutions in place for supporting Enterprise Contact Center. Develop and integrate Twilio APIs into Customer Experience platform.
Build...
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jobvertise.com -
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