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Zendesk Group-San Francisco-appcast.io-
scripted interactions to handle complex tasks and "off-script" inquiries with ease.We are delighted to be hiring a Staff Machine Learning Scientist for the AI Agent product at Zendesk. You will own a designated product area and revolutionize how our...
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Acumen Fiscal Agent-Mesa-workable.com-
Systems Analyst (BSA) – Zendesk is the functional owner of Zendesk platform behavior across customer-facing and internal service workflows. This role is accountable for translating service strategy and operational requirements into scalable configuration...
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Zendesk Group-San Francisco-appcast.io-
A leading customer service software provider in San Francisco is hiring a Staff Machine Learning Scientist to lead AI product solutions. The role involves designing innovative AI systems and collaborating with a talented team on complex projects....
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beBeeapprehender-Danbury (CT)-
AllAbout Com Prezi Ecademy Evernote OneNote Notion Confluence JIRA Basecamp Asana Trello Microsoft Teams Google Workspace (formerly G Suite) Salesforce Zendesk HubSpot Hootsuite Buffer Sprout Social IFTTT Zapier Integromat ManyChat GoToMeeting Skype Zoom...
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NerdWallet, Inc-San Francisco-appcast.io-
and API systems such as Zendesk, Intercom, Salesforce).
• Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization.
• Proficiency with analytics...
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Tenant Inc.-Irvine-
metrics to guide decisions.
• Experience with tools like Zendesk, Monday.com, CRM systems, or similar platforms is a plus.
• Curious, proactive, and motivated to grow into a more senior Customer Success role over time.
Tenant, Inc. is an equal opportunity...
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Computer World Services Corp-Morrisville (NC)-
and hardware troubleshooting.
• Preferred Skills:
• Experience with ticketing systems (e.g., ServiceNow, Zendesk, or Jira).
• Familiarity with remote support tools and methodologies.
• Proven ability to manage and resolve escalated support issues...
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Accelerated Global Solutions-New Hyde Park-
with a proactive attitude and ability to work under pressure.
• Familiarity with tools like Motion, ClickUp, Slack, and Zendesk is a plus.
• Knowledge of customs procedures or international shipping is an advantage.
Why Join AGS
• Be part of a global logistics...
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Goldbelt Inc-Rockville (MD)-
and remote desktop tools.
• Familiarity with help desk software and ticket management systems (e.g., ServiceNow, Zendesk, Jira Service Desk).
• Strong problem-solving skills and ability to plan and deliver technical solutions independently.
• Excellent...
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OculusIT-Wichita-
support, preferably within a higher education setting.
• Strong working knowledge of Windows, macOS, Microsoft 365, and standard business applications.
• Experience with ticketing tools such as ManageEngine, ServiceNow, or Zendesk.
• Understanding...
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Velocity Search Group-North Andover-resume-library.com-
growth. This full-time, on-site position (local candidates only) combines customer engagement excellence with proactive sales support.
What You'll Do
• Manage customer inquiries via phone, email, and live chat using Zendesk CRM while identifying upsell...
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3 similar jobs: Lawrence, Andover, Salem
AE Perkins-Dallas-jobvertise.com-
POSITION SUMMARY:
We are seeking a Service Management Specialist to serve as the backbone of our service delivery operations. This role is perfect for a platform power-user who understands that tools like Jira Cloud and Zendesk are most effective...
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Velocity Search Group-Methuen-resume-library.com-
growth. This full-time, on-site position (local candidates only) combines customer engagement excellence with proactive sales support.
What You'll Do
• Manage customer inquiries via phone, email, and live chat using Zendesk CRM while identifying upsell...
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Mircom Group of Companies-Vaughan (NC)-talentnest.com-
inquiries and resolving issues effectively within established timelines.
• Monitor the phone queue and triage ZenDesk tickets.
• Assist with overflow if short staffed.
• Develop and implement customer service policies and procedures.
• Monitor...
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Entre Computer Services-Rochester-resume-library.com-
Experience working with ITSM ticketing systems (e.g., ServiceNow, Zendesk, Jira).
• Knowledge of Active Directory, group policies, and user provisioning.
• Familiarity with ITIL best practices.
• Manage Windows Server operating systems, including...
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