Zendesk Jobs in Austin
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Search Results - Zendesk Jobs in Austin
Forethought-Austin
Job DescriptionOverarching Objective For The Role: Accelerate customers’ time‑to‑value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through...
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mindmatch.ai -
Texas Sports Academy Main-Austin
Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.
We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You...
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workable.com -
Q2 Software-Austin
documentation and client-facing materials. Experience using project management and support tools such as Jira, Confluence, Zendesk, Salesforce, or similar. Familiarity with enterprise software architecture and methodologies, SaaS environments, APIs...
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mindmatch.ai -
Austin
consistent definitions and shared understanding across teams.
Education and Experience:
• Knowledge of customer and software support platforms, such as Zendesk, and experience supporting iterative delivery.
• Knowledge of AI conversational coding...
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icims.com -
RPM Living-Austin
process for defects surfaced through ZenDesk or other support channels.• Document QA processes, test cases, and standards; mentor analysts and engineers on quality best practices.• Track and report quality metrics (defect rates, test coverage, resolution...
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mindmatch.ai -
Texas Sports Academy Main-Austin
worked in a tool like Zendesk, Freshservice, or Jira Service Management and know how to keep a queue moving.
• Certifications: CompTIA A+ or Network+, or an Apple support certification.
• Education Experience: You've supported a school or worked directly...
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workable.com -
Worldwide Express-Austin
support contacts to resolve technical issues for RackSpace, ITS, Zendesk, etc. • Troubleshoot basic hardware issues.• Test bug fixes and enhancements.•Redirect or escalate problems as appropriate.•Respond to inquiries in a timely manner, adhering...
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mindmatch.ai -
Texas Sports Academy Main-Austin
Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform.
• Bilingual (English/Spanish): Ability to support Spanish-speaking families.
• Certifications: CompTIA A+, Google Workspace...
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workable.com -
Austin
Own the QA intake and triage process for defects surfaced through ZenDesk or other support channels.
• Document QA processes, test cases, and standards; mentor analysts and engineers on quality best practices.
• Track and report quality metrics (defect...
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icims.com -
NoGigiddy-Austin
match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training...
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workable.com -
Austin
architecture, or software development) in an Agile/Scrum environment.
• Experience with backlog management and collaboration tools (e.g., Azure DevOps, Jira, ZenDesk) preferred.
• Multifamily or property management industry experience is a plus but not required...
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icims.com -
LV Collective-Austin
into answers our teams can act on.
Requirements
• Hands-on experience building workflows, automations, or integrations in a ticketing platform (Zendesk preferred), or a clear aptitude to pick it up fast
• 1-2 years of experience supporting business...
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workable.com -
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