Genesys Jobs in Chicago
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Search Results - Genesys Jobs in Chicago
CDW Amplified Services-Chicago
Genesys Cloud Engineer
Remote
3. 6 month contract
Are you a contact center technology expert with deep experience in Genesys Cloud and enterprise voice platforms? We're seeking a Genesys Cloud Engineer to support, enhance, and optimize a large-scale...
Acliviti Consulting Group, LLC-Chicago
in CCaaS, CX, contact center technology, or technology consulting.
• Experience working with AI/LLM tools, automation, agents, or workflow automation.
• Familiarity with Cognigy, NICE CXone, Genesys, Five9, or similar platforms.
What Success Looks Like
30. ..
trinethire.com -
CDIT LLC-Chicago
Sparx EA, Rhapsody, GENESYS, or similar), plus familiarity with an architecture framework such as DoDAF or UAF. • Strong communication skills, including technical briefings and architecture documentation for executive and senior military audiences...
Acliviti Consulting Group, LLC-Chicago
experience platforms
• Experience with IVR, chat, messaging, or digital customer engagement
• Knowledge of platforms such as Five9, NICE CXone, Genesys, Amazon Connect, or similar is preferred
• Understanding of call routing, queues, skills, transfers...
trinethire.com -
Paylocity-Schaumburg, 25 mi from Chicago
and scheduling solutions like Verint, NICE, Genesys, Avaya or a similar platform.
• 5+ years previous people leadership experience
• Proven experience developing workforce strategies for large-scale, multi-site operations.
• Experience successfully driving cross...
Acliviti Consulting Group, LLC-Chicago
experience with NICE CXOne and/or Genesys Pure Cloud as priorities; other CCaaS platforms and capabilities further benefit
• Have experience building and managing portfolios of re-usable scripting and development templates that include current industry...
trinethire.com -
Acliviti Consulting Group, LLC-Chicago
Scrum Master (CSM) or related certifications
• Experience with NICE CXone , Genesys Cloud, other cloud telephony platforms a plus
• A strong background and understanding of contact center technology and industry-leading CCaaS solutions, and must be able...
trinethire.com -
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