Incident Manager Jobs in Baltimore
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Droisys-Baltimore
SOAP, REST, OData)
• IDoc and RFC Integrations
• API Management
• Interface Monitoring & Support
• Incident Management
• Root Cause Analysis
• Integration Development & Enhancements
Nice to Have Skills
• SAP PI/PO
• SAP CPI-DS
• SuccessFactors...
HCLTech-Baltimore
via the Global Service Desk (GSD) and/or the Critical Incident Management (CIM) process dependent on the impact.
• Assist with basic network troubleshooting, such as workstation-level connectivity issues and localized or wide area outages.
• Assist...
Optomi-Baltimore
schedule.
• Utilize ServiceNow or similar IT service management tools to track incidents, changes, and service requests.
• Develop and execute test plans to ensure application functionality, reliability, and performance.
• Collaborate with cross-functional...
I2X Technologies-Baltimore
Improvements (CSI).
• Support system performance tuning and enhancements.
• Create and maintain Engineering Implementation Plans (EIP).
• Support tier escalation of incident management support tasks.
• Active participation in Root Cause Analysis (RCA)...
Private-Baltimore
SRE methodologies, incident management, automation, and infrastructure monitoring. They will serve as a strategic leader and hands-on technical expert, helping shape reliability practices across a highly distributed enterprise environment...
ZIO Technologies-Baltimore
or similar role.
A minimum of five (5) years of experience designing and creating incident, problem, and change management modules in ServiceNow, developing and maintaining the Service Catalog.
A minimum of five (5) years of experience creating, configuring...
West 4th Strategy, LLC-Baltimore
Alerting: Acknowledges and escalates alerts appropriately
• Security & Compliance: Follows established security baselines
• Scripting & Automation: Writes robust automation/IaC scripts
• Incident Management: Executes established runbooks during incidents...
Merit Controls-Baltimore
Key Responsibilities
Service Engineer I:
Incident Management:
• Troubleshoot Level 1 technical issues related to computer systems, network, firewalls, controls, SCADA and associated Hardware.
• Coordinate with third-party 24/7 service desk...
5V Video-Baltimore
and incident management to support production systems
• Building or contributing to tvOS components and features
• Working with focus-based navigation, remote interactions, or AVKit/AVFoundation for TV environments
Ideal Profile:
• 4+ years of commercial iOS...
5V Video-Baltimore
Troubleshooting, debugging and optimising apps for smooth playback and responsive performance on constrained hardware
• Participating in on-call rotation and contributing to incident management
• Collaborating closely with product, design and QA teams to deliver...
TALENT Software Services-Baltimore
Skills
• Smile CDR Administration
• FHIR Repository Management
• REST APIs
• API Security
• Healthcare Interoperability
• HL7/FHIR
• Platform Support
• Incident Management
• Performance Tuning
• System Integration...
Constellation Dealer Group-Baltimore
or incident management
Salary Range (US Only):
The estimated base salary range for this role in the United States is $100,000-$115,000 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges...
Securitas Security Services USA, Inc.-Baltimore
and responsibly adopting AI-assisted engineering (e.g., Copilot, ChatGPT, Claude, Gemini, Cursor).
• Drive reliability, availability, and operational excellence through observability, monitoring, incident management, and continuous improvement of production...
Genpact-Baltimore
Cloud Security Controls
• Infrastructure as Code
5. Release & Operations
Required
• Production support
• Release coordination
• Change Management
• Incident Management
• Root Cause Analysis
• Operational Readiness
• Rollback Planning
Preferred...
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