Incident Manager Jobs in Maryland
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Search Results - Incident Manager Jobs in Maryland
designDATA-Gaithersburg
to improve our processes and service delivery
• Schedule client maintenance periods and downtime with the client and designDATA
• Act as Incident Manager for issues affecting clients during regular business hours
• Participate in the On-Call Operations...
mindmatch.ai -
Capital One-Annapolis
technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls.
This position will require excellent customer...
Leidos-Suitland
Cyber Operations mission. Your daily activities will directly impact real-world operations and assist utilizing Security Information Event Management platforms to support threat detection, compliance, and security incident management through...
Capital One-Baltimore
technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls.
This position will require excellent customer...
Leidos-Fulton (MD)
and enhancements.
• Support tier escalation of incident management support tasks.
• Active participation in Incident Management (IM) and Root Cause Analysis (RCA) for Problem Management activities.
• Participate in engineering meetings to bridge the gap between...
10 similar jobs: Severn, Catonsville, Columbia, Odenton, Burtonsville...
Alderson Loop-Silver Spring (MD)
to streamline service request and incident management processes.
Reporting and Analytics:
• Develop and generate comprehensive reports and dashboards to support decision-making.
• Utilize ServiceNow’s reporting tools to provide insights and actionable...
mindmatch.ai -
TTI of USA, Inc.-Baltimore
atmosphere where the Escalated Customer Support group, Change and Incident Management personnel and actively engaged Supervisors are leveraged to assist in resolving at least 75% of the customer issues on the initial phone call.
The ideal candidate...
resume-library.com -
Leidos-Ellicott City
hardware and software.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Establish comprehensive availability and capacity management solution...
10 similar jobs: Catonsville, Odenton, Columbia, Hanover, Laurel...
Donatech Corporation-Annapolis
Position would require the candidate to be a W2 employee of Donatech.
US Citizenship Required #NoForeignNationals
• Monitors network management system and engages telecom providers to drive restoral efforts.
• Tracks incident details and keeps...
resume-library.com -
Capital One-Annapolis
Degree in Computer Science or Engineering
• 4+ years of experience supporting browser applications on macOS and Windows operating systems
• 4+ years of experience managing mixed environments of Mac/PC/Linux, configuration and incident management
• 4...
Hitachi Rail-Baltimore
recommendations concerning negative trends.
• Utilize Hitachi Rail’s digital HSE software platform, EcoOnline, to manage performance metrics against Key Performance Indicators, create HSE Dashboards, manage actions that correspond to incident management, hazard...
mindmatch.ai -
Jobs for Humanity-Owings Mills
support team in major incident management calls
Involved in problem solving, coordinating with multi-level teams and critical thinking.
Hands on experience in troubleshooting using Splunk and CloudWatch
Exposure to ETL jobs and handing Autosys/AWS glue...
resume-library.com -
Capital One-Baltimore
Shell Scripting
• 2+ years of experience with configuration and incident management
• 2+ years of experience with managed partner relationships, especially those involving vendors that provide services
At this time, Capital One will not sponsor a new...
10 similar jobs: Washington, Charlottesville, Fredericksburg, Mc Lean, York...
Leidos-Laurel (MD)
team and other key stakeholders.
• Serve as the senior Tier III escalation support engineer for Incident Management activities.
• Develop and maintain technical documents, analyses, and reports.
• Actively participate in Root Cause Analysis for Problem...
Leidos-Catonsville
NOC Lead, Release Management team and other key stakeholders.
• Serve as the senior Tier III escalation support engineer for Incident Management activities.
• Develop and maintain technical documents, analyses, and reports.
• Actively participate in Root...
10 similar jobs: Burtonsville, Columbia, Fulton, Riverdale, Laurel...
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