Incident Manager Jobs in Chicago
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Search Results - Incident Manager Jobs in Chicago
1872 Consulting-Chicago
interaction, maintenance, and system updates. You will also serve as the Incident Manager for major incidents that require coordination of communications, tracking of issues and escalation to management.
What you'll be doing
Monitor the performance...
resume-library.com -
HCLTech-Chicago
engineering experience (Exchange 2019 / Exchange Online)
• troubleshooting and problem-solving skills
• experience: Powershell, Python, RESTful API
• using a helpdesk or IT incident management software (Service Now)
• knowledge of DNS, Active Directory, Azure...
mindmatch.ai -
Sinch-Chicago
The role of Manager, NOC Escalation & Incident is a pivotal role in ensuring the effective management and resolution of critical incidents and escalations within the NOC. You will be responsible for overseeing the entire incident lifecycle, from...
resume-library.com -
Hengist Group-Chicago
effectively working with vendor technical support.
• Broad understanding of mobile technology
• VDI and Citrix knowledge and experience
• Extensive experience with CMDB, Change Management, Incident Management and Quality Metric development and operation...
mindmatch.ai -
HCL Global Systems Inc.-Chicago
availability, and performance of our systems. You will be responsible for incident management, root cause analysis, and implementing postmortem processes to prevent future incidents. Your expertise in VMware, Linux, Networking, Kubernetes, Java, IBM Mainframe...
resume-library.com -
Capital One-Chicago
to Users and application teams
• Perform ad hoc data requests and build operational reports
• Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents
• Operational support with change and incident management processes...
McDonald's Corporation-Chicago
technology performance, reducing reliance on help desk support.
The US Restaurant Technology Product Response Manager will:
Supervise the critical issue of incidents within the core product group, coordinating resolutions with extended support teams...
resume-library.com -
Capital One-Chicago
to Users and application teams
• Perform ad hoc data requests and build operational reports
• Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents
• Operational support with change and incident management processes...
Highbridge Consulting LLC-Chicago
interfaces
Track and resolve incidents and requests in an incident management system
Perform a variety of support activities including inventory and coordination with outside technology vendors
Work overtime hours, weekend hours and on-call hours...
resume-library.com -
Capital One-Chicago
to Users and application teams
• Perform ad hoc data requests and build operational reports
• Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents
• Operational support with change and incident management processes...
Chicago
integrations to Kronos and ERP platforms
• Experience with the Service Now Incident Management platform
• Experience in working with a small team that can complete tasks and work in a project and production environment
• Experience reporting...
icims.com -
Fawkes IDM-Chicago
and incident management processes; - Collaborates in the creation and use of training and Quality Assurance materials and activities for applications supported; - Provides coaching to junior analysts; and
• Work with Quality Assurance on test scripts...
workable.com -
Chicago
Experience with computer operating systems (such as Microsoft Windows), Active Directory Services, Incident Management ticketing systems, and Microsoft Office Suite; networks and email administration in order to install, configure, and support network...
tiptopjob.com -
AECOM-Chicago
actionable and feasible solutions to complex safety, health and environmental issues
Lead the incident management process and validate the effectiveness of corrective actions
Review site and project specific safety plans, training programs, audit...
resume-library.com -
Chicago
server hardware, Microsoft SCVMM, Powershell, CLI, and Microsoft 365)
• Ability to work occasional weekends and off hour shifts to support migration activities and incident management
• Ability to travel up to 10
Preferred skills / qualifications...
tiptopjob.com -
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