Incident Manager Jobs in Springfield
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Search Results - Incident Manager Jobs in Springfield
C3EL-Springfield-
using approved communication methods as outlined.
• Proactively monitor network alarms across platform specific network management tools.
• Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
• Utilize incident...
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Springfield-icims.com-
which include hardware replacement, software configurations, and ASI management.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle...
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Zachary Piper Solutions, LLC-Springfield-
at Scott AFB, IL or Hill AFB, UT. The Network Operations Center (NOC) Network Controller will provide 24x7 global DoD Information Network (DoDIN) operations and incident management support for DISA, ensuring reliable and secure connectivity for warfighters...
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TEKsystems c/o Allegis Group-Springfield-
communication methods as outlined Proactively monitor network alarms across platform specific network management tools. Record, assess, track, and monitor incident tickets escalated to operational infrastructure. Utilize incident management applications...
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Zachary Piper Solutions, LLC-Springfield-
using platform-specific tools and resolve incidents through full lifecycle management * Support change management activities including hardware replacements, software updates, and configuration adjustments Required Qualifications for the Joint Fires...
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TEKsystems c/o Allegis Group-Springfield-
including hardware replacement, software configuration, and ASI management
• Document incidents using ticketing and incident management systems, including outage analysis, escalation, and resolution tracking
• Troubleshoot and resolve network issues across...
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C3EL-Springfield-
management tools. * Record, assess, track, and monitor incident tickets escalated to operational infrastructure. * Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions...
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I2X Technologies-Springfield-
Proactively monitor network alarms across platform specific network management tools. •Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. •Utilize incident management applications...
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Trace Systems-Springfield-
and ASI implementation. * Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy. * Provide mentorship and training to junior staff, contribute to documentation updates, and drive...
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DecisionPoint Corporation-Springfield-
Experience managing transition-in, transition-out, surge support, and continuity of operations activities on federal contracts. Technical Knowledge: * Knowledge of enterprise IT service management practices, including incident management, service reporting...
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Allstate-Springfield-
migrations, and configuration management.
• Partner with product engineering, SRE, security, and cloud teams to define SLAs/SLOs, incident response, root cause analysis, and risk mitigation.
• Establish monitoring, alerting, and observability for database...
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DecisionPoint Corporation-Springfield-
Knowledge of web support processes, incident management, permissions, content management, and user troubleshooting. * Familiarity with SharePoint site support, Microsoft 365 tools, browser troubleshooting, and basic web technologies.
* Understanding...
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Trace Systems-Springfield-
and ASI implementation. * Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy. * Provide mentorship and training to junior staff, contribute to documentation updates, and drive...
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Illinois Secretary of State-Springfield-
Management-Lead resolution of production integration incidents and coordinate with application teams, infrastructure, and leadership; Ensure integrations meet availability, performance, and reliability expectations; Maintain integration monitoring, logging...
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Illinois Secretary of State-Springfield-
Service Desk, Field Operations, the IT Command Center/NOC, and Problem/Incident Management to ensure secure, highly available services for internal users and the public.
Duties and Responsibilities:
• Leadership & Team Management Lead - coach...
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