IT Service Manager Jobs in Bethesda (MD)
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Search Results - IT Service Manager Jobs in Bethesda (MD)
Lockheed Martin CorporationBethesda (MD)
systems and/or a Missile Defense Agency background
Scripting experience on Linux, UNIX or Windows servers and Windows Workstation
Strong understanding of Two-Factor Authentication administration
Experienced in IT Service Management (ITSM) principles...
Bethesda (MD)icims.com
methodologies, tools, and techniques.
• Experience with IT Service Management ticketing systems (HEAT or ServiceNow preferred).
• Strong understanding of cloud-based and non-cloud-based applications such as Microsoft Azure, Microsoft O365, Microsoft Active...
LeidosBethesda (MD)
reviews, incident analysis, and identification of issue trends
• Experience with server patch management methodologies
• Time management skills with the ability to work within an IT Service Management/ticketing system independently
• Ability to triage...
Bethesda (MD)icims.com
and stakeholders.
• Assist with testing and validation of hardware, software, and mobile device technologies.
• Document issues, resolutions, and support activities within the IT service management platform.
• Maintain high levels of customer satisfaction...
DeloitteRosslyn (VA), 8 mi from Bethesda (MD)
and platform capabilities * Configuring and developing solutions across ServiceNow modules such as Strategic Portfolio Management, Information Technology Service Management, Customer Service Management, and Service Portal * Collaborating with client...
Bethesda (MD)icims.com
Familiarity with cloud technologies including Microsoft Azure and AWS.
• Experience supporting ServiceNow or other IT Service Management (ITSM) platforms.
• Experience mentoring junior technical staff and leading technical resolution efforts.
** BRMi...
System One Holdings, LLCSuitland, 14 mi from Bethesda (MD)
Join our team as a developer implementing ServiceNow for a large federal agency. Work on a team responsible for the implementation and configuration of multiple modules and capabilities, specifically within the IT Service Management suite...
Washington, 8 mi from Bethesda (MD)icims.com
Certification: Proficient in IT service management best practices, including service lifecycle, continual improvement, and aligning IT services with business needs.
• Demonstrated experience in delivering high-quality customer service, with a strong...
Kforce Federal SolutionsSuitland, 14 mi from Bethesda (MD)
enterprise IT service management platforms and workflows.
Ability to troubleshoot technical issues and implement effective resolutions.
Strong communication and collaboration skills with both technical and non-technical stakeholders.
Preferred Qualifications...
One Federal SolutionWashington, 8 mi from Bethesda (MD)workable.com
inventory accountability, equipment provisioning, onboarding and offboarding support, asset tracking, wireless device management, and coordination with stakeholders to ensure accurate asset records and timely delivery of IT services.
Key Responsibilities...
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