AI Specialist

Job Type: Full Time

Responsibilities:

• Design and implement AI-driven solutions for personalization, automation, customer engagement, and digital experience enhancements.
• Build, train, and optimize machine learning models for predictive analytics, recommendation engines, and conversational AI.
• Apply Generative AI and NLP techniques to develop innovative customer-facing and internal automation solutions.

• Lead PoCs and MVP initiatives for new AI use cases within the Digital Experience ecosystem.
• Collaborate with design, engineering, and experience teams to rapidly prototype creative and high-impact AI solutions.

• Integrate AI models and capabilities with enterprise platforms such as Experience Management systems, CDP, Marketing Automation, and Cloud-based digital stacks.
• Ensure adherence to Responsible AI guidelines, data governance policies, geo-specific compliance, and privacy frameworks.

• Partner with Experience Designers, Martech SMEs, and Digital Advisors to ensure AI solutions align with business objectives.
• Participate in client workshops and discussions to showcase AI capabilities, solution approaches, and technical feasibility.

Must Have / Required Skills:

• Strong hands-on experience with AI/ML frameworks such as TensorFlow and PyTorch.
• Proficiency in Generative AI, Large Language Models, and modern NLP techniques.
• Experience working with cloud AI platforms (AWS AI, Azure AI, Google Cloud AI) and productivity AI tools (e.g., GitHub Copilot).
• Strong Python programming skills and experience integrating models using APIs.

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Contact:

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