Solutions Engineer - Data Center

Job Summary

The Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces.

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.* Design and propose tailored infrastructure solutions that align with customers' business objectives.* Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.* Provide product training and technical education to the sales team and customers.* Act as a trusted IT advisor for customers, partnering with Field Account Executives.* Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.* Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.* Develop solutions that fit customers' needs and budgets through strategic planning.* Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.* Educate and develop sales teams on technical selling, product training, services, and technology trends.Behaviors and CompetenciesPresenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.