IT SPECIALIST (CUSTOMER SUPPORT) with Security Clearance
Army National Guard Units New Castle
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTOMER SUPPORT), Position Description Number D2525P02 & D2526P02 and is part of the DE Department of Information Mgmt, National Guard.
SUMMARY THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTOMER SUPPORT), Position Description Number D2525P02 & D2526P02 and is part of the DE Department of Information Mgmt, National Guard.
Learn more about this agency OVERVIEW Accepting applications Open 10/26/2026 to 11/16/2026 Location 4 vacancies in the following location: New Castle, DE No matching locations found. Work site options Telework eligible
Yes—as determined by the agency policy. Remote job
No Relocation expenses reimbursed
No Salary $68,545 - $106,982 per year Pay scale & grade GS 9 - 11 Promotion potential
11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule
Full-time Travel Required
Occasional travel - You may be expected to travel for this position. Appointment type
Temporary - INDEFINITE: NTE a year but may be extended at management's request. Appointment will not be converted to permanent. Occupations and job series * 2210 Information Technology Management Supervisory status
No Federal service type
This job is in the Excepted Service Represented by a union
No Drug test
No Security clearance
Secret Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type * National security Financial disclosure required
No Some jobs require financial disclosure to identify conflicts of interests. Announcement number
DE-13095840-27-006-AR-T32 Control number
890316700 This job is open to
Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. National Guard and reserves Current members, those who want to join or transitioning military members.
Clarification from the agency AREA 1 = Permanent & Indefinite On-Board Title 32 Employees
AREA 2 = Delaware National Guard On-Board Title 5 Employees with Military Membership in the Delaware National Guard
AREA 3 = Current Temporary Title 32 Employees, Traditional Military Members (M-Day & DSG), & AGR Members
Must complete at least 12 months of specialized work experiences at this grade to successfully achieve the GS-2210-11 competency. The GS-2210-09 position task assignments become progressively more difficult until the target level GS-2210-11 is reached.
2. Performs the basic duties and has the basic responsibilities as described in the GS-2210-11 position description; however, detailed assistance, guidance, and support from the supervisors and co-workers are provided, as required, until statutory and performance requirements for advancement to the next higher level are met.
3. Receives formal and/or on-the-job instructions designed to familiarize incumbent with the functions and operations of the program area and work responsibility. Incumbent is provided practical experience in the application of related knowledge and applies professional and/or management theory, principles, and practices to complete the assigned work.
Performs other duties as assigned. GS-2210-11: 1. This is a developmental position. The next full performance target level (FPL) for this career ladder assignment is Information Technology Specialist (CUSTSPT) GS-2210-11, D2526P01. The incumbent performs GS-2210-09 duties under closer than normal supervision.
Must complete at least 12 months of specialized work experiences at this grade to successfully achieve the GS-2210-11 competency. The GS-2210-09 position task assignments become progressively more difficult until the target level GS-2210-11 is reached.
2. Performs the basic duties and has the basic responsibilities as described in the GS-2210-11 position description; however, detailed assistance, guidance, and support from the supervisors and co-workers are provided, as required, until statutory and performance requirements for advancement to the next higher level are met.
3. Receives formal and/or on-the-job instructions designed to familiarize incumbent with the functions and operations of the program area and work responsibility. Incumbent is provided practical experience in the application of related knowledge and applies professional and/or management theory, principles, and practices to complete the assigned work.
SUMMARY THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTOMER SUPPORT), Position Description Number D2525P02 & D2526P02 and is part of the DE Department of Information Mgmt, National Guard.
Learn more about this agency OVERVIEW Accepting applications Open 10/26/2026 to 11/16/2026 Location 4 vacancies in the following location: New Castle, DE No matching locations found. Work site options Telework eligible
Yes—as determined by the agency policy. Remote job
No Relocation expenses reimbursed
No Salary $68,545 - $106,982 per year Pay scale & grade GS 9 - 11 Promotion potential
11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule
Full-time Travel Required
Occasional travel - You may be expected to travel for this position. Appointment type
Temporary - INDEFINITE: NTE a year but may be extended at management's request. Appointment will not be converted to permanent. Occupations and job series * 2210 Information Technology Management Supervisory status
No Federal service type
This job is in the Excepted Service Represented by a union
No Drug test
No Security clearance
Secret Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type * National security Financial disclosure required
No Some jobs require financial disclosure to identify conflicts of interests. Announcement number
DE-13095840-27-006-AR-T32 Control number
890316700 This job is open to
Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. National Guard and reserves Current members, those who want to join or transitioning military members.
Clarification from the agency AREA 1 = Permanent & Indefinite On-Board Title 32 Employees
AREA 2 = Delaware National Guard On-Board Title 5 Employees with Military Membership in the Delaware National Guard
AREA 3 = Current Temporary Title 32 Employees, Traditional Military Members (M-Day & DSG), & AGR Members
AREA 4 = All others eligible for military membership in the Delaware National Guard Duties
Help GS-2210-09: 1. This is a developmental position. The next full performance target level (FPL) for this career ladder assignment is Information Technology Specialist (CUSTSPT) GS-2210-11, D2526P01. The incumbent performs GS-2210-09 duties under closer than normal supervision.Must complete at least 12 months of specialized work experiences at this grade to successfully achieve the GS-2210-11 competency. The GS-2210-09 position task assignments become progressively more difficult until the target level GS-2210-11 is reached.
2. Performs the basic duties and has the basic responsibilities as described in the GS-2210-11 position description; however, detailed assistance, guidance, and support from the supervisors and co-workers are provided, as required, until statutory and performance requirements for advancement to the next higher level are met.
3. Receives formal and/or on-the-job instructions designed to familiarize incumbent with the functions and operations of the program area and work responsibility. Incumbent is provided practical experience in the application of related knowledge and applies professional and/or management theory, principles, and practices to complete the assigned work.
Performs other duties as assigned. GS-2210-11: 1. This is a developmental position. The next full performance target level (FPL) for this career ladder assignment is Information Technology Specialist (CUSTSPT) GS-2210-11, D2526P01. The incumbent performs GS-2210-09 duties under closer than normal supervision.
Must complete at least 12 months of specialized work experiences at this grade to successfully achieve the GS-2210-11 competency. The GS-2210-09 position task assignments become progressively more difficult until the target level GS-2210-11 is reached.
2. Performs the basic duties and has the basic responsibilities as described in the GS-2210-11 position description; however, detailed assistance, guidance, and support from the supervisors and co-workers are provided, as required, until statutory and performance requirements for advancement to the next higher level are met.
3. Receives formal and/or on-the-job instructions designed to familiarize incumbent with the functions and operations of the program area and work responsibility. Incumbent is provided practical experience in the application of related knowledge and applies professional and/or management theory, principles, and practices to complete the assigned work.
Performs other duties as assigned. Requirements
Help Conditions of employment * NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.- This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
- Selectee will be required to wear the military uniform.
- Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
- Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
- Males born after 31 December 1959 must be registered for Selective Service.
- Federal employment suitability as determined by a background investigation.
- May be required to successfully complete a trial period.
- Participation in direct deposit is mandatory.
- Must meet requirements as assigned DCWF code within 6 months of hire.
- Must meet the time-in-grade-requirements by the closing date of this announcement.
- Must meet the rank requirements by the closing date of this announcement.
- Must meet the definition of specialized experience by the closing date of this announcement. Qualifications Military Grades: E-1/PV1-E-9/SGM, WO1-CW4,O-1/1LT-O4/MAJ Compatible Military Assignments: is identified as being a member of the Delaware Army National Guard. SPECIALIZED EXPERIENCE: GS-2210-09: Must have at least 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow. Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. GS-2210-11: Must have at least 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. DEFINITION OF SPECIALIZED EXPERIENCE: Specialized experience must be closely related to the work to be performed in the job for which you are applying and meet education, and other qualifications listed in the job announcement QUALITY OF EXPERIENCE: Qualification factors include education and competencies in the human resources program. Candidate's competencies are evaluated on the basis of duties performed. The applicant's resume package may include military and/ or civilian human resources experiences and experiences in writing military and/ or civilian performance reports; awarded training certificates; and official college transcripts. The resume must clearly demonstrate the individual's possession of the competencies needed to fully perform the Series GS-0201 work, as defined in the applicable position description's specified grade, duties, and responsibilities. Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized expe
Army National Guard UnitsNew Castle (DE)
by a union
No Drug test
No
Security clearance
Secret
Position sensitivity and risk
Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type * National security...
Chenega CorporationNew Castle (DE)
Entitlements Basics and DOS Shipping Travel Basics.
• Experience with Travel Authorizations and how to address errors in the process.
• Experience in understanding policy as well as effectively communicating policy to others.
• Active Secret Security Clearance...
Army National Guard UnitsNew Castle (DE)
Service Represented by a union
No Drug test
No Security clearance
Secret Position sensitivity and risk
Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type...