Contract Deputy Program Manager (DPM) - Clarksburg, WV; Must hav with Security Clearance

• Clarksburg, WV (Primary) | Winchester, VA (Occasional) Status: Contingent Upon Award Travel: Yes (Weekly between sites; Travel Reimbursed) Clearance Requirement: Active TS/SCI with CI Polygraph (Required) Position Overview: Synertex LLC is seeking a highly experienced Contract Deputy Program Manager (DPM) to support a U.S. Government agency.

This role provides senior

The Deputy Program Manager supports execution of contract requirements and serves as a key operational leader responsible for ensuring effective day-to-day performance, quality assurance, workforce management, and escalation resolution across distributed sites.

• Support execution of day-to-day program operations across multiple sites
• Oversee workflow operations for analytical and vetting support activities
• Manage shift operations and workforce coverage across Clarksburg, WV and Winchester, VA
• Support surge staffing and rapid response operational planning Quality Assurance & Process Oversight:
• Lead QA monitoring and compliance activities across operational workflows
• Support development, maintenance, and enforcement of Standard Operating Procedures (SOPs)
• Track operational performance metrics and service delivery standards
• Drive continuous process improvement across mission support workflows Personnel & Performance Management:
• Support workforce performance management and escalation resolution
• Coordinate staffing readiness and coverage across all operational sites
• Assist with personnel scheduling and throughput balancing
• Support leadership in resolving operational bottlenecks and workforce issues Government & Mission Support:
• Interface with Government stakeholders as delegated by the Program Manager
• Support execution of mission requirements tied to vetting and analytical workflows
• Ensure alignment with FBI/IC/DOJ operational standards and expectations
• Assist with implementation of governance and compliance requirements REQUIREMENTS:
• Active TS/SCI clearance with CI Polygraph (required)
• Bachelor's degree required (BS/BA required)
• Minimum 7+ years of federal program or operations management experience
• Minimum 5+ years of operations, QA, or workflow leadership on analytical or research services contracts
• Multi-site operational leadership experience required
• Demonstrated experience supporting FBI, IC, or DOJ mission environments (preferred context experience)
• Proven experience with:
• Workflow operations and shift management
• QA oversight and process governance
• Personnel performance management and escalation handling
• SOP development and enforcement
• Surge operations planning Preferred Qualifications:
• FBI or IC vetting domain knowledge
• Experience developing or maintaining SOPs in operational environments
• Experience supporting surge staffing or high-tempo operational cycles
• Familiarity with structured process improvement methodologies Certifications:
• PMP (Preferred or Required depending on contract structure)
• Preferred: ITIL Foundation, Six Sigma Green Belt, Certified ScrumMaster (CSM)