Customer Service Representative - Entry Level
We are a business development-focused marketing firm that partners with nationally accredited (501c3) nonprofit organizations to increase funding, awareness, and community impact on both local and national levels. We are committed to professional growth, hands-on training, and a performance-driven culture that rewards initiative and leadership.
Role Overview
We are seeking a motivated Customer Service Representative to join our team. This position is ideal for candidates ready to develop marketing, account management, and customer engagement skills while supporting meaningful nonprofit causes in their community.
Responsibilities- Represent nonprofit organizations professionally and with integrity
- Execute local marketing, promotional, and fundraising events
- Deliver presentations to potential clients about nonprofit initiatives
- Utilize marketing systems and customer engagement techniques
- Track performance metrics and support team outreach goals
- Participate in ongoing training and professional development
- Grow into team leadership and coaching responsibilities
- High school diploma or equivalent (Bachelor’s preferred, not required)
- Excellent communication and interpersonal skills
- Goal-oriented, competitive mindset
- Coachable with a desire for continuous improvement
- Retail, sales, or customer service experience is a plus
- Paid, comprehensive training and mentorship
- Clear opportunities for career advancement
- Competitive pay, bonuses, and incentives
- Travel opportunities throughout the year
- Collaborative, high-energy, family-oriented work culture
Why Join Us
This is a unique opportunity to grow professionally, make a real impact in your community, and support nationally recognized nonprofit organizations. If you are ambitious, driven, and eager to learn, apply today to become a Customer Service Representative.