Workforce Management (WFM) Specialist – ADP Time & Attendance
Description:
CTG is hiring a Workforce Management (WFM) Specialist with strong expertise in ADP Time & Attendance to support a large, complex workforce environment. This role is ideal for someone experienced in union environments, labor compliance, and 24/7 operations.
Location: Houston, TXDuration: 12 months
Key Responsibilities:
- Administer and support ADP Workforce Management (WFM) Time & Attendance systems
- Configure pay rules, schedules, accruals, and timekeeping processes
- Ensure compliance with union/collective bargaining agreements and labor laws
- Support multi-country workforce operations and regulatory requirements
- Develop and maintain labor forecasting and workforce planning models
- Analyze attendance, overtime, and labor utilization data
- Support large hourly and frontline employee populations
- Troubleshoot system issues and partner with HR/Payroll teams
Required Skills & Expertise:
- ADP Workforce Management (WFM) / Time & Attendance
- Union and collective bargaining agreement experience
- Multi-country labor compliance knowledge
- 24/7, shift-based operations support
- Labor forecasting and workforce analytics
- Experience in highly regulated industries
- Strong analytical and problem-solving skills
Experience:
- 3–7+ years in Workforce Management, Time & Attendance, or HRIS
- Hands-on ADP WFM experience required
- Experience supporting large, hourly workforce environments
Education:
- Bachelor’s degree preferred (HR, Business, IT, or related field), or equivalent experience
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Nicole Shaw at Nicole.Shaw@ctg.com. Kindly forward this to any other interested parties. Thank you!
About Us:
CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together.Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions.
We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities.At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.CTG is fully committed to promoting employment opportunities for members of protected classes.