Customer Service Representative
It is the world's largest cosmetics company, with activities spanning skin care, sun protection, make-up, perfume, hair care and hair color. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Responsibilities for Customer Service Representative include but are not limited to:
- Serve as a Digital Beauty Advisor by engaging with consumers across social media platforms including TikTok, Instagram, Facebook, and X/Twitter.
- Respond to customer inquiries, comments, and complaints while maintaining established response time and quality standards.
- Monitor social conversations, trends, and consumer feedback to provide insights and recommendations to internal brand and care teams.
- Escalate critical customer issues and assist with problem-solving to ensure a positive customer experience.
- Accurately document interactions, product feedback, and consumer insights in CRM and social engagement platforms (e.g., Sprinklr).
Candidates for Customer Service Representative must meet the following requirements to be considered:
- 1-2 years of social media engagement, community management, or digital customer service experience.
- Strong knowledge of major social media platforms including TikTok, Instagram, Facebook, and X/Twitter.
- Excellent written communication and customer service skills with the ability to craft personalized responses.
- Interest or experience in beauty, fashion, lifestyle, or consumer brands.
- Strong organizational, problem-solving, and multitasking abilities, with flexibility to work weekends and in a fast-paced environment.
- Pay: $29.79/hr.
- Shift: Monday
- Friday / 8 AM
- 5 PM / Remote
- Weekly paycheck
- Dedicated Onboarding Specialist & Recruiter Access to Adecco’s Aspire Academy with thousands of free upskilling courses.
This Customer Service Representative is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities Remote apply today
Pay Details: $29.79 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.