Operations Coordinator (Contract to Hire)

Exempt Status: Non-Exempt

Position Overview

The ideal candidate is detail-oriented, organized, and able to work effectively with limited direction in a team-based environment, with the opportunity to convert to a full-time role after the initial contract period.

• Provide clerical and administrative support to the Gas Operations Integration Center.
• Prepare work products accurately and in a timely manner.
• Support permit application, receipt, distribution, communication, and execution processes.
• Execute and support the One Call process and site readiness activities.
• Create, update, and execute WMS/DIS order types.
• Utilize PC applications including Word, Excel, PowerPoint, and email tools to support daily operations.
• Prepare correspondence and maintain accurate records and documentation.
• Support office administration and workflow efficiencies.
• Participate in customer complaint intake and resolution processes.
• Deliver high-quality internal and external customer service.
• Collaborate effectively within a cohesive, team-oriented environment.

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Experience using PC applications (Microsoft Word, Excel, PowerPoint).
• Ability to work effectively within a team environment.
• Strong interpersonal skills with demonstrated customer service success.
• Ability to perform duties with limited supervision.

• Experience with WMS, DIS, and Lotus Notes.
• SAP experience preferred, not required.
• Familiarity with company policies and procedures.
• Basic understanding of the utility industry.

• Hybrid schedule required:
• Onsite: Tuesday, Wednesday, Thursday
• Remote: Monday and Friday

Work Authorization

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship.