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Product Support Jobs in Pittsfield (MA)

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Search Results - Product Support Jobs in Pittsfield (MA)
apartmentGenesysplacePittsfield (MA)event_available
Overview In this role you will lead and shape a global Product Support organization in a fast-paced SaaS environment, driving customer-first outcomes. You will align support strategy with business goals, scale AI-driven and self-service solutions...
placePittsfield (MA)languageicims.comevent_available
and established processes to support configuration identification, control, reporting, and delivery of internally developed and externally acquired software products. You’ll contribute to the creation and maintenance of software configuration documentation, build...
apartmentGoogleplacePittsfield (MA)event_available
Overview In this role you drive end-to-end creator support experiences and scale AdSense-related journeys. You’ll partner with product, engineering, and marketing to plan, launch, and optimize initiatives that increase creator satisfaction...
placePittsfield (MA)languageicims.comevent_available
elements and components; support customer requirements analysis in alignment with D5LE2 program objectives  •  Conduct detailed technical analyses and research vendor products, COTS components, GFE/CFE, specifications, and manuals to determine feasibility...
apartmentInCommplacePittsfield (MA)event_available
for enrollment, eligibility, transactions, and program performance.  •  Set OKRs and KPIs for adoption, outcomes, quality, and health of the product.  •  Support testing, launch readiness, documentation, and post-launch stabilization.  •  Prioritize investments based...
apartmentIntuitplaceWestfield (MA), 34 mi from Pittsfield (MA)event_available
Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability...
apartmentGainwellplacePittsfield (MA)event_available
Facilitate working sessions to remove obstacles  •  Drive cross-functional process improvements and lessons learned  •  Support pre-sales analysis and cost estimation across delivery areas  •  Coordinate cross-functional teams to implement product improvements...
apartmentVerisk AnalyticsplacePittsfield (MA)event_available
Develop customized solution proposals and contractual agreements  •  Provide feedback on industry trends, product ideas, and competitive intelligence to sales leadership and product  •  Support revenue growth and retention by managing existing accounts within...
apartmentASSA ABLOYplacePittsfield (MA)event_available
Overview In this role you drive customer success by translating technical needs into HID PACS solutions. You’ll work with regional sales and business development to promote products, support deals, and educate customers and partners. You...
apartmentGenesysplaceAlbany, 29 mi from Pittsfield (MA)event_available
Overview In this role you will lead and shape a global Product Support organization in a fast-paced SaaS environment, driving customer-first outcomes. You will align support strategy with business goals, scale AI-driven and self-service solutions...

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