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Product Support Jobs in York (PA)

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Search Results - Product Support Jobs in York (PA)
apartmentGenesysplaceYork (PA)event_available
Overview In this Director role, you lead a global Product Support organization in a fast-paced SaaS environment, focusing on delivering exceptional customer experiences. You’ll align support strategy with business goals, drive KPI-led improvements...
apartmentGoogleplaceYork (PA)event_available
Overview In this role you drive end-to-end creator support experiences and scale AdSense-related journeys. You’ll partner with product, engineering, and marketing to plan, launch, and optimize initiatives that increase creator satisfaction...
apartmentGainwellplaceYork (PA)event_available
Coordinate cross-functional teams to implement product improvements  •  Troubleshoot and resolve deployment and rollout issues  •  Drive continuous improvements in support processes  •  Support pre-sales analysis and cost estimation across delivery areas Key...
apartmentCaterpillarplaceYork (PA)event_available
and modify PLC and HMI applications using standard templates  •  Collaborate with CAD designers on wiring and assembly drawings  •  Perform risk assessments and support field performance of projects  •  Provide technical support to AES Sales and Product Support...
apartmentInCommplaceYork (PA)event_available
for enrollment, eligibility, transactions, and program performance.  •  Set OKRs and KPIs for adoption, outcomes, quality, and health of the product.  •  Support testing, launch readiness, documentation, and post-launch stabilization.  •  Prioritize investments based...
apartmentCaterpillarplaceYork (PA)event_available
Collaborate with CAD designers for wiring/assembly drawings  •  Conduct technical risk assessments and support field performance  •  Provide technical support to AES Sales and Product Support Center teams  •  Submit project documentation, reports, and expenses...
apartmentGainwellplaceYork (PA)event_available
Facilitate working sessions to remove obstacles  •  Drive cross-functional process improvements and lessons learned  •  Support pre-sales analysis and cost estimation across delivery areas  •  Coordinate cross-functional teams to implement product improvements...
apartmentVerisk AnalyticsplaceYork (PA)event_available
Develop customized solution proposals and contractual agreements  •  Provide feedback on industry trends, product ideas, and competitive intelligence to sales leadership and product  •  Support revenue growth and retention by managing existing accounts within...
apartmentMedtronicplaceYork (PA)event_available
Overview Join Medtronic as an EP Mapping Specialist to support cardiac mapping and navigation solutions and train clinicians. You will work with a cross-functional team to advance CAS products and help drive improved patient outcomes. The role...
apartmentLockheed MartinplaceYork (PA)event_available
products  •  Support down-selection of annual IRAD portfolio through alignment to strategies, roadmaps, and prioritized investments  •  Track rolling portfolio of IRAD program investments to align with the budget and plan future investments  •  Cultivate new...
apartmentUnitedHealth GroupplaceYork (PA)event_available
innovation with GenAI and AI/ML in contact centers Key requirements  •  Undergraduate degree or equivalent experience  •  8+ years in contact center technologies and telephony systems  •  4+ years in Product Support, Routing, Desktop/CTI, WFM/WFO, and SBC...
apartmentSTERISplaceYork (PA)event_available
environments  •  Develop and execute multi-site engineering strategies including in-sourcing, product transfers, and capacity optimization  •  Align engineering resources with current product support and new product development  •  Collaborate with R&D, Marketing...
apartmentStanley Black & DeckerplaceYork (PA)event_available
goals, challenges, budget and authority to craft account strategies  •  Maintain relationships with current users and key prospects  •  Oversee customer implementation and ongoing field training for software products  •  Support and contribute to sales demos...
apartmentRipplingplaceYork (PA)event_available
executive alignment with decision makers and C‑level stakeholders  •  Manage relationships with multiple stakeholders through remote meetings  •  Negotiate procurement and contract terms  •  Coordinate with product, support, and other teams to surface risks, needs...

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