Service Desk Jobs in Albany
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Search Results - Service Desk Jobs in Albany
DroisysAlbany
Here's the job details,
Customer Support/Service Desk technician/ Call Center Agent (CSR)
MESA AZ-
Rate $15 to 16 hr W2 All Inc
Request-ID:
59563-1
Note: Training will be onsite for 4–8 weeks, after which the role will be 100% remote. Remote work...
Albanytiptopjob.com
customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Ensures that all Front End and Office policies and procedures are adhered to. Assists the Store Manager with the budgeting...
Catapult Solutions GroupAlbany
Location: Remote (Will need to cater to PST)
Type: Contract w/ potential for extension
Compensation: $29/hr
About
We're looking for a customer-focused IT Service Desk Analyst to provide first- and second-level technical support to internal...
Merit ControlsAlbany
Key Responsibilities
Service Engineer I:
Incident Management:
• Troubleshoot Level 1 technical issues related to computer systems, network, firewalls, controls, SCADA and associated Hardware.
• Coordinate with third-party 24/7 service desk...
Encore TechnologiesAlbany
to Intune migration, and RMM platform consolidation during client transitions.
This position serves as the senior technical escalation point for endpoint issues raised by the Service Desk, ITOCC, and On-Site Support teams, and partners with Security...
Confidential JobsAlbany
or Camtasia for creating user documentation.
• Prior experience with ticketing and issue management systems including Zendesk, Jira Service Desk, or Freshdesk.
What We Provide:
• Competitive compensation package
• Flexible work arrangements
• Clear...
DCG Worldwide EnterprisesAlbany
Okta, SAP SuccessFactors, or Workday
• Leading UAT for service desk and HR systems
Helpful, not required
• Experience in a regulated industry
• Experience carrying design intent from research into delivery
Logistics
• 1099 contract, 30 to 40 hours...
UnisysAlbany
Advise clients on Digital Workplace Services (DWS) strategy — including field services, deskside support, end user computing (EUC), and service desk — as part of the broader technology and innovation roadmap
Ways of Working
• Lead from the front...
Gotham Technology GroupAlbany
junior engineers and service desk analysts, sharing knowledge and best practices.
• Monitor platform health, performance, and capacity; recommend and implement improvements for availability, resilience, and cost optimization.
• Stay current...
Summit Staffing PartnersAlbany
or relevant technical and service desk certifications.
• Experience supporting legal applications is a plus, but not required.
• Bachelor's degree in computer science, Information Technology, or a related discipline --Equivalent practical experience...
ConfidentialAlbany
and cloud-based disaster recovery environment.
• 24x7 high availability platforms.
• Service desk ticket platforms
Education, Experience & Qualifications
• College level education with a degree.
• 15 years work experience...
Motion RecruitmentAlbany
as the designated Level 2 escalation point for all incidents and service requests relating to Claude, ChatGPT, and Copilot routed from the Service Desk (Level 1), owning queue triage, prioritization, and adherence to published service levels.
• Triage access...
Motion RecruitmentAlbany
as the designated Level 2 escalation point for all incidents and service requests relating to Claude, ChatGPT, and Copilot routed from the Service Desk (Level 1), owning queue triage, prioritization, and adherence to published service levels.
• Triage access...
MadCap Software, Inc.Albany
desk tickets.
• Troubleshoot remote workforce issues involving workstations, VPN connectivity, endpoint security, Microsoft 365 services, and third-party SaaS applications.
• Support user onboarding, offboarding, and access rights management, ensuring...
NanosonicsAlbany
self-service, knowledge management, and service desk effectiveness.
• Participate in major incident response and post-incident reviews, ensuring root cause analysis, corrective actions, and transparent stakeholder communication.
• Leverage (and uplift...
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