Service Desk Jobs in Syracuse
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Search Results - Service Desk Jobs in Syracuse
Droisys-Syracuse-
Here's the job details,
Customer Support/Service Desk technician/ Call Center Agent (CSR)
MESA AZ-
Rate $15 to 16 hr W2 All Inc
Request-ID:
59563-1
Note: Training will be onsite for 4–8 weeks, after which the role will be 100% remote. Remote work...
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Syracuse-icims.com-
and exploitation through a wide range of programs and services.
Reporting to the Service Desk Supervisor, the IT Service Desk Technician is responsible for providing technical assistance and support to end-users and systems (hardware and software), resolving IT...
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Catapult Solutions Group-Syracuse-
Location: Remote (Will need to cater to PST)
Type: Contract w/ potential for extension
Compensation: $29/hr
About
We're looking for a customer-focused IT Service Desk Analyst to provide first- and second-level technical support to internal...
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Compu-Vision Consulting Inc.-Syracuse-talentnest.com-
to troubleshoot and resolve technical issues.
• Follow established communication protocols during system failures and outages and prepare incident reports.
• Escalate major hardware and software issues to senior IT staff when required.
• Respond to Service Desk...
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Merit Controls-Syracuse-
Key Responsibilities
Service Engineer I:
Incident Management:
• Troubleshoot Level 1 technical issues related to computer systems, network, firewalls, controls, SCADA and associated Hardware.
• Coordinate with third-party 24/7 service desk...
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Encore Technologies-Syracuse-
to Intune migration, and RMM platform consolidation during client transitions.
This position serves as the senior technical escalation point for endpoint issues raised by the Service Desk, ITOCC, and On-Site Support teams, and partners with Security...
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Confidential Jobs-Syracuse-
or Camtasia for creating user documentation.
• Prior experience with ticketing and issue management systems including Zendesk, Jira Service Desk, or Freshdesk.
What We Provide:
• Competitive compensation package
• Flexible work arrangements
• Clear...
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DCG Worldwide Enterprises-Syracuse-
Okta, SAP SuccessFactors, or Workday
• Leading UAT for service desk and HR systems
Helpful, not required
• Experience in a regulated industry
• Experience carrying design intent from research into delivery
Logistics
• 1099 contract, 30 to 40 hours...
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Unisys-Syracuse-
Advise clients on Digital Workplace Services (DWS) strategy — including field services, deskside support, end user computing (EUC), and service desk — as part of the broader technology and innovation roadmap
Ways of Working
• Lead from the front...
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Gotham Technology Group-Syracuse-
junior engineers and service desk analysts, sharing knowledge and best practices.
• Monitor platform health, performance, and capacity; recommend and implement improvements for availability, resilience, and cost optimization.
• Stay current...
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Summit Staffing Partners-Syracuse-
or relevant technical and service desk certifications.
• Experience supporting legal applications is a plus, but not required.
• Bachelor's degree in computer science, Information Technology, or a related discipline --Equivalent practical experience...
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Motion Recruitment-Syracuse-
as the designated Level 2 escalation point for all incidents and service requests relating to Claude, ChatGPT, and Copilot routed from the Service Desk (Level 1), owning queue triage, prioritization, and adherence to published service levels.
• Triage access...
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Confidential-Syracuse-
and cloud-based disaster recovery environment.
• 24x7 high availability platforms.
• Service desk ticket platforms
Education, Experience & Qualifications
• College level education with a degree.
• 15 years work experience...
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Motion Recruitment-Syracuse-
as the designated Level 2 escalation point for all incidents and service requests relating to Claude, ChatGPT, and Copilot routed from the Service Desk (Level 1), owning queue triage, prioritization, and adherence to published service levels.
• Triage access...
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MadCap Software, Inc.-Syracuse-
desk tickets.
• Troubleshoot remote workforce issues involving workstations, VPN connectivity, endpoint security, Microsoft 365 services, and third-party SaaS applications.
• Support user onboarding, offboarding, and access rights management, ensuring...
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