Service Desk Jobs in Richmond
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Search Results - Service Desk Jobs in Richmond
22nd Century Technologies, Inc.-Richmond
I/Tier II desktop and help desk support for end users
Respond to service desk tickets, phone calls, emails, and walk-up support requests
Troubleshoot hardware, software, printer, network, and connectivity issues
Install, configure, and maintain...
Richmond
Technician will also set up compatible replacement hardware of equal or better performance upon receipt of a hardware failure based on the priority of the service desk request.
• Additionally, you track the delivery status of items sent out for repair...
icims.com -
System One Holdings, LLC-Richmond
transparency Service Desk Trend Analysis & Training Feedback Loop:
• Conduct monthly service desk trend analysis identifying:
• Top 10 recurring issue categories requiring knowledge base articles or training updates
• Response and resolution time performance...
Jün Cyber-Petersburg (VA), 16 mi from Richmond
with CMMC, NIST 800-171, and security best practices.
This is not a “password reset” role. The expectation is discipline, documentation, accountability, and technical growth.
Core Responsibilities
1. Service Desk Operations
• Respond to client tickets...
careerpage.co -
ICF Consulting Group, Inc.-Richmond
Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve...
Professional Technology Integration, Inc.-Petersburg (VA), 16 mi from Richmond
and integrated systems.
User Guidance & Issue Escalation: o Advise end-users on technology solutions to support operational needs.
o Communicate requirements to centralized IT operations and service desks for additional guidance.
o Promptly escalate critical...
jobvertise.com -
ICF Consulting Group, Inc.-Richmond
to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-user...
Qualcomm Technologies-Richmond
Principal Duties & Responsibilities
• Serves as escalation point from service desk to resolve advanced system and/or application issues by interfacing with users, other IT Engineers, and vendors to resolve issues.
• Collects, troubleshoots, and debugs...
TOMORROW HIRE-Petersburg (VA), 16 mi from Richmond
SharePoint, and Teams.
• Minimum one (1) year of experience leading meetings and configuring audio equipment.
• Minimum one (1) year of hands-on or service desk experience troubleshooting hardware and software.
• Minimum one (1) year of experience creating...
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