Service Desk Jobs in Richmond
Search jobs in
1 - 9 of 9
Search Results - Service Desk Jobs in Richmond
22nd Century Technologies, Inc.-Richmond-
I/Tier II desktop and help desk support for end users
Respond to service desk tickets, phone calls, emails, and walk-up support requests
Troubleshoot hardware, software, printer, network, and connectivity issues
Install, configure, and maintain...
Read more
Richmond-icims.com-
Technician will also set up compatible replacement hardware of equal or better performance upon receipt of a hardware failure based on the priority of the service desk request.
• Additionally, you track the delivery status of items sent out for repair...
Read more
System One Holdings, LLC-Richmond-
transparency Service Desk Trend Analysis & Training Feedback Loop:
• Conduct monthly service desk trend analysis identifying:
• Top 10 recurring issue categories requiring knowledge base articles or training updates
• Response and resolution time performance...
Read more
Jün Cyber-Petersburg (VA), 16 mi from Richmond-careerpage.co-
with CMMC, NIST 800-171, and security best practices.
This is not a “password reset” role. The expectation is discipline, documentation, accountability, and technical growth.
Core Responsibilities
1. Service Desk Operations
• Respond to client tickets...
Read more
ICF Consulting Group, Inc.-Richmond-
Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve...
Read more
Professional Technology Integration, Inc.-Petersburg (VA), 16 mi from Richmond-jobvertise.com-
and integrated systems.
User Guidance & Issue Escalation: o Advise end-users on technology solutions to support operational needs.
o Communicate requirements to centralized IT operations and service desks for additional guidance.
o Promptly escalate critical...
Read more
ICF Consulting Group, Inc.-Richmond-
to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-user...
Read more
Qualcomm Technologies-Richmond-
Principal Duties & Responsibilities
• Serves as escalation point from service desk to resolve advanced system and/or application issues by interfacing with users, other IT Engineers, and vendors to resolve issues.
• Collects, troubleshoots, and debugs...
Read more
TOMORROW HIRE-Petersburg (VA), 16 mi from Richmond-
SharePoint, and Teams.
• Minimum one (1) year of experience leading meetings and configuring audio equipment.
• Minimum one (1) year of hands-on or service desk experience troubleshooting hardware and software.
• Minimum one (1) year of experience creating...
Read more
Companies now hiring in Richmond:
Service Desk jobs in Richmond – Similar offers:
Service Desk jobs – More cities:
Broaden your job search:
Don’t miss out on new job openings!
Create a job alert for: Service Desk, Richmond
It's free, and you can cancel email updates at any time