Technical Account Manager Jobs in Cleveland
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Search Results - Technical Account Manager Jobs in Cleveland
Ohio Business Machines-Cleveland-
Job Description
Job Description
Role Purpose
The Technical Account Manager (vCIO) is responsible for bridging technical strategy, client advisory, solution design, and sales support across the Managed Services organization. This role combines...
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Continental-Cleveland-
Planning efforts as requested by KAM or Technical Account Manager
• Maintain relationships with key customer decision-makers for long-term value creation
• Monitor quality and customer satisfaction metrics and support corrective actions
• Translate CSR...
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Accellis Technology Group-Cleveland-
proper communication with the Client Strategy Team or Technical Account Manager (TAM)/vCIO on issues that are not getting resolved in a timely manner.
• Partner with the TAM to focus on the client’s long term goals and needs.
• Work with the Escalation...
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Prelim-Cleveland-
Overview
As Prelim’s first Business Operations hire, you will design and run the company’s lightweight operating system to give leadership a clear view of work, capacity, and delivery risk. You will manage the two technical account managers, align...
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Accellis Technology Group-Cleveland-
escalations
Requirements for the role
Experience
• 2+ years in an MSP leadership role, such as Service Desk Lead, Service Delivery Manager, or Technical Account Manager, with accountability for outcomes (SLA, CSAT, backlog)
• Proven experience managing...
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Prelim-Cleveland-
Overview
As Prelim’s first Business Operations hire, you will design and run the company’s lightweight operating system to give leadership a clear view of work, capacity, and delivery risk. You will manage the two technical account managers, align...
Read more
Prelim-Cleveland-
Overview
As Prelim’s first Business Operations hire, you will design and run the company’s lightweight operating system to give leadership a clear view of work, capacity, and delivery risk. You will manage the two technical account managers, align...
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AlertMedia-Cleveland-
Key requirements
• 5+ years in enterprise SaaS in technical account management, program management, or customer success
• Ability to operate independently in a large, decentralized enterprise
• Strong project management and stakeholder prioritization...
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Prelim-Cleveland-
Overview
As Prelim’s first Business Operations hire, you will design and run the company’s lightweight operating system to give leadership a clear view of work, capacity, and delivery risk. You will manage the two technical account managers, align...
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JFrog-Cleveland-
Engineering + 4+ years in Enterprise software customer success or technical account management
• Experience supporting products with business impact and international enterprise customers
• Excellent analytical, problem-solving, interpersonal...
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