Technical Customer Support Jobs in Laurel (MD)

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Search Results - Technical Customer Support Jobs in Laurel (MD)

IT Relationship Manager with Security Clearance

Johns Hopkins University Applied Physics Laboratory-Laurel (MD)-yesterday

technical requests and escalated customer service concerns. * Communicate and explain the impact of scheduled maintenance, unplanned outages and other impactful changes. • Build strong and trusting relationships with technical teams that make up AMDS' broad...

Cloud Adoption & Change Management Lead with Security Clearance

Shield Consulting Solutions-Laurel (MD)-today

candidate will have excellent communication skills, customer service skills, and a process-oriented mindset. Essential Duties and Responsibilities: * Identify content customers need to understand cloud and develop resources to enable the cloud onboarding...

Program Operations Specialist with Security Clearance

Johns Hopkins University Applied Physics Laboratory-Laurel (MD)-today

Description Do you enjoy working on challenging projects? Are you skilled in customer service, problem solving and have a high attention to detail? Do you desire participating on groundbreaking projects? We are seeking a Program Operations...

Operations Manager Skill Level 1-TS/SCI w/poly with Security Clearance

Peraton-Laurel (MD)-yesterday

of experience. NOTE: A degree in Computer Science, Mathematics, Information Systems, Engineering, or similar degree will be considered as a technical field. Strong Customer Service skills Strong organization skills Experience with JIRA ticketing system...

Alarm Service Technician

Brinks Home-Laurel (MD)-today

Description Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained...

Cloud Solutions Outreach and Cultural Transformation Specialist with Security Clearance

Power3 Solutions-Laurel (MD)-today

customer service skills, and a process-oriented mindset. Essential Duties & Responsibilities: * Identify content customers need to understand cloud and develop resources to enable the cloud onboarding experience (from onboarding to provisioning) * Create...

Utilities Supervisor

Dreyer's Grand Ice Cream-Laurel (MD)-today

teams and equipment, so as to ensure that we achieve customer service level with our customers, through the manufacture of products to the right quality and specification. Covering all aspects of food safety. This will be achieved by ensuring...

Cyber Systems Engineering, Senior Advisor - TS/SCI w/Poly with Security Clearance

Peraton-Laurel (MD)-yesterday

Ability to translate analytical needs into clear, actionable data and system requirements • Experience providing customer support to address data flow inquiries, including NPE requests, data remarking, and related data actions • Coordinate with external...

Systems Network Administrator I/Service Desk Support

Leidos-Laurel (MD)-yesterday

systems and internal tools to track and resolve issues You’ll also provide hands-on support to users both at headquarters and across the enterprise—delivering excellent customer service while managing multiple priorities. Work Environment • On-site...

Senior Classified Network Engineer with Security Clearance

Johns Hopkins University Applied Physics Laboratory-Laurel (MD)-yesterday

team of hardworking network engineers and partner with our unclassified APL enterprise network team on challenging problems and initiatives. Our team is committed to providing outstanding customer service to our internal customers and shadow IT...

Systems Network Administrator I/Service Desk Support with Security Clearance

Leidos-Laurel (MD)-yesterday

deliverables • Use ticketing systems and internal tools to track and resolve issues You’ll also provide hands-on support to users both at headquarters and across the enterprise—delivering excellent customer service while managing multiple priorities. Work...

Change Management SME - Cloud Solutions with Security Clearance

CACI-Laurel (MD)-yesterday

engage with customers, partners, and internal stakeholders to improve the cloud onboarding experience and drive a cultural shift. The ideal candidate will have excellent communication skills, customer service skills, and a process-oriented mindset. Key...

Network Operations Watch Officer

Leidos-Laurel (MD)-today

Assurance Decision Support System (MADSS) • Integrated Network Management System (INMS) • Direct Connect Online (DCO) • SKIWEB • ITIL V3 • Experience briefing Senior Leaders • Demonstrated experience of providing excellent customer service If you're...