Virtual Agent Jobs
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Associates Systems LLC-Philadelphia-
requirements and standards. This role will also be responsible for developing features, leveraging ServiceNow Virtual Agents and Now Assist. DUTIES AND RESPONSIBILITIES Develop and configure ITSM and/or CRM ServiceNow modules to meet mission requirements.
Build...
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VistalTech Inc-Altamonte Springs-
with ServiceNow AI / Predictive Intelligence / Virtual Agent
• Background in regulated environments (healthcare, finance, etc.)
Day-to-Day Highlights:
• Build and configure ServiceNow IRM/GRC/TPRM solutions end-to-end
• Develop integrations and automate...
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Kforce Technology Staffing-Austin-
RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow AI Implementation Specialist in Austin, TX.
Duties Include:
• Deploy and configure Now Assist capabilities including Generative AI, AI Agents, Virtual Agent, NLU, AI Search, Issue...
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Enormous Enterprise LLC-Chandler-jobvertise.com-
of ServiceNow integrations (REST/SOAP) and data management
Familiarity with ServiceNow CSM features, including Case Management, Customer Portals, Knowledge Management, Omnichannel Engagement (email, chat, virtual agent), and experience configuring and optimizing...
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Kforce Technology Staffing-Austin-
intake, routing, and resolution workflows
• Design omnichannel customer experiences (portal, contact center, mobile)
• Enable workflow automation using Flow Designer and platform capabilities
• Integrate AI (Now Assist, Virtual Agent, Predictive...
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Bloomington (IL)-statefarm.com-
you will help shape the future of enterprise IT support by leading delivery across a connected ecosystem of support platforms, including ServiceNow, Amazon Connect, chatbot and virtual agent technologies, and mobile applications.
This role goes beyond...
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Kforce Technology Staffing-Austin-
Implement AI-enabled features (Now Assist, Virtual Agent where applicable)
• Troubleshoot, test, and support deployments and enhancements
• Collaborate with architects and BPCs to deliver scalable solutions
REQUIREMENTS:
Certifications:
• ServiceNow CSA...
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grabjobs-Saint Paul-mindmatch.ai-
workspace, displaying contextual cards for compliance alerts, recommended actions, and knowledge suggestions
Configure Amazon Lex bot intents, slot types, and fulfillment logic for the IVR Call Taking virtual agent, connecting Lex to Bedrock Agents...
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Kforce Technology Staffing-Austin-
enabled capabilities (Now Assist, Virtual Agent where applicable)
• Troubleshoot, test, and support deployments and enhancements
• Collaborate with architects and BPCs to deliver scalable solutions
REQUIREMENTS:
Certifications:
• ServiceNow CSA...
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eTeam-Cleveland-
architecture across voice, digital channels, case management, knowledge, WFM, and analyti
• csDesign Copilot‐first service experiences including virtual agents, agent assist, case summarization, and supervisor insigh
• tsOwn architecture decisions...
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Techvilla Solutions-Remote-
migration support.
• Implement and support AI-driven customer engagement solutions, including virtual agents and chatbots.
• Integrate Genesys Cloud CX with enterprise applications and CRM systems.
• Collaborate with business stakeholders, internal teams...
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grabjobs-El Paso-mindmatch.ai-
and oral communication skills
US Citizen or authorized to work in the United States
Contractual terms are subject to review of qualifications and negotiable.
Blenderbox is a values-based virtual agency with subject matter experts distributed around...
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2 similar jobs: Chandler, Winston Salem
Randstad-Alpharetta-randstadusa.com-
including such as ServiceNow, Workday, ADP, Sharepoint, chatbot/virtual agent assistants, knowledge repositories, Microsoft Teams, etc.
• Work Schedule: Monday - Friday, ability to work the closing shift until 7 pm eastern / 6 pm central. This is a hybrid...
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Scott L Page & Associates-Fort Lee (NJ)-jobvertise.com-
such as Flow Designer, Virtual Agent, and Predictive Intelligence
Experience with ITSM, ITOM- CMDB, Service Mapping, CSDM modules (Discovery, Orchestration, Event Management, SOM, CSM, SPM modules
Familiarity with cloud technologies (AWS, Azure, etc...
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De Soto (KS)-panasonic.com-
Virtual Agent, Knowledge Base, ITBM).
• Network Security Tools: Familiarity with Zscaler for secure web gateway and network protection.
Preferred Certifications:
• ITIL Foundations, Lean Six Sigma, CompITIA A+, CompTIA Network+, PMP or other related...
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