Virtual Agent Jobs in Virginia
1 - 15 of 69
Search Results - Virtual Agent Jobs in Virginia
InDevAshburn (VA)
Job Type: Hybrid (2 days on-site preferred) Job Location: Ashburn, VA Categories: ServiceNow InDev is seeking a ServiceNow AI Developer with Now Assist, Virtual Agent, and Conversational AI experience to design, build, and optimize AI-powered...
Clearance JobsQuantico (VA)
for a Department of War agency from a task-oriented service model into an outcome-driven, low-effort customer experience. The engineer builds and integrates automation across all support tiers, including AI-driven Tier 0 self-service (ServiceNow Virtual Agent, AI...
Empower AIQuantico (VA)
standards, integration patterns, security and ATO alignment, and the technical roadmap; leads architecture for Virtual Agent, AI Ops, Predictive Intelligence, and Active Directory orchestration; evaluates emerging capabilities through proofs of concept...
Clearance JobsQuantico (VA)
Closure process.
• Ensure all portal components are Section 508 / WCAG 2.x compliant, responsive, and performant; support VPAT preparation; and integrate Virtual Agent, knowledge, and catalog components with the Tier 0 / Deflection Content Analyst...
Insight GlobalArlington (VA)
Strong CSDM + CMDB design/governance experience
✅ ITOM Discovery & automation
✅ ServiceNow AI / Now Assist / Predictive Intelligence / Virtual Agent experience
✅ Integration Hub & APIs
✅ Workflow automation
✅ JavaScript + ITIL knowledge
Experience...
Sentara HealthNorfolk
Architect
• Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
• Proven ability to communicate effectively with both business and technical stakeholders...
Clearance JobsQuantico (VA)
Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
• Experience with automation and scripting (PowerShell, Power Automate) to reduce manual endpoint management effort...
Empower AIQuantico (VA)
and periodic access reviews, in accordance with approved processes and least-privilege principles.
• Support, maintain, and enhance the Active Directory orchestration and ServiceNow AI Ops/Virtual Agent integrations that enable Tier 0 self-service password...
Clearance JobsQuantico (VA)
across NIPRNet, SIPRNet, and JWICS enclaves.
• Experience deploying or operating AI-enabled Tier 0 capabilities (chatbots, Virtual Agent, automated password reset) and measuring ticket deflection.
• Experience supporting external customer help desks...
Empower AIQuantico (VA)
After-Action Reviews, Root Cause Analyses, and Problem Resolution Action Plans with recommended permanent solutions.
• Design and govern knowledge base articles, standard operating procedures, and Virtual Agent (chatbot) content, deciding which issues...
Empower AIQuantico (VA)
capabilities (chatbots, Virtual Agent, automated password reset) and measuring ticket deflection.
• Experience supporting external customer help desks and publicly accessible support channels (toll-free phone, email, web form).
• Experience with Power BI...
Quantico (VA)icims.com
certification.
• Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
• Experience working across multiple security enclaves (NIPRNet, SIPRNet, JWICS) and with classified...
Quantico (VA)icims.com
and participate in an after-hours on-call rotation as required.
DESIRED SKILLS:
• CompTIA A+ CE, Network+ CE, or Security+ CE certification.
• Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable...
Quantico (VA)icims.com
inside the Service Desk and drawing on Tier I experience, the analyst analyzes ticket, chatbot, and search data to find what users are asking that Tier 0 fails to resolve; designs and tunes ServiceNow Virtual Agent conversations, knowledge suggestions...
Quantico (VA)icims.com
defines platform standards, integration patterns, security and ATO alignment, and the technical roadmap; leads architecture for Virtual Agent, AI Ops, Predictive Intelligence, and Active Directory orchestration; evaluates emerging capabilities through...
12345
Companies now hiring in Virginia:
Virtual Agent jobs in Virginia – Similar offers:
Virtual Agent jobs – More cities:
Broaden your job search:
Don’t miss out on new job openings!
Create a job alert for: Virtual Agent, Virginia
It's free, and you can cancel email updates at any time
12345