Workforce Manager Jobs in Rockford
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Search Results - Workforce Manager Jobs in Rockford
Harvey-Rockford
and partner for reliable reporting and dashboards
• Evaluate and implement growing workforce-management tooling
Key requirements
• 7+ years of experience in workforce management, capacity planning, or related field
• Experience building or redesigning...
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Martin Grant Associates, Inc.-Rockford
and independent prospecting
• Build relationships with Employee Benefits, PEO, P&C, and other business partners to identify new opportunities
• Manage the full sales cycle, from discovery through close
• Sell comprehensive payroll, HR, compliance, workforce...
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mindmatch.ai -
Miratech Group-Rockford
Overview
In this role you will design and deliver an enterprise-scale Workforce Management platform that supports forecasting, capacity planning, scheduling, and real-time adherence in contact centers. You will work within the Workforce Management...
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C3EL-Rockford
telecommunications services support program. The Program Manager will have overall responsibility for contract performance, workforce management, task execution, quality, schedule, deliverables, customer coordination, and successful execution of telecommunications...
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Miratech Group-Rockford
Overview
In this role, you will help build an enterprise-scale Workforce Management platform that forecasts, schedules, and optimizes contact center operations. You’ll work across frontend, backend, and integration layers to deliver scalable...
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Zobility-Rockford
reports and communicate quality status to Procurement and Quality teams.
/nCompany Description
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout...
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Miratech Group-Rockford
integrations with internal/external systems via REST, webhooks and messaging
• Containerize applications and participate in cloud deployment, config management and environment consistency
• Build and maintain Jenkins CI/CD pipelines with automated testing...
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System One Holdings, LLC-Rockford
and Workforce Management Capability modules.
• Create and maintain Forms, Reports, Views, Workflows, Groups, and Roles.
• Create, maintain, and enhance Dashboards and reporting, including scheduled reports.
• Create and configure tool integrations...
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ICF-Rockford
and government stakeholders to oversee workforce, quality assurance, training, and knowledge management while guiding transformation initiatives. Your leadership will ensure performance against SLAs and KPIs, improve operational efficiency, and enhance customer...
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B&B Executive Referral Networks-Rockford
interns, and project-based talent without pushing HR teams into the impersonal, self-service experience that has become standard at the large EOR platforms.
What they do:
• Employer of Record (EOR) services
• Contingent workforce management
• 1099...
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mindmatch.ai -
Rockford
systems, and applications for performance, addressing issues proactively.
• Investigate and repair outages, performance bottlenecks, and compatibility issues.
• Security and Compliance:
• Ensure compliance with DoD 8140 Cyberspace Workforce Management...
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icims.com -
Aptive Environmental-Rockford
targets
• Design and optimize workforce management systems, tools, and integrations
• Identify gaps and drive automated, scalable solutions
• Partner with Technology and BI to enhance data infrastructure and analytics
• Influence senior leadership to align...
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Miratech Group-Rockford
and maintain APIs for routing configuration, administration, monitoring, and integration
• Optimize for concurrency, fault tolerance, and predictable performance
• Integrate routing with telephony, messaging, workforce management, CRM, identity, reporting...
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Planet Pharma-Rockford
of contact with the Client Leadership Team
• Inform strategy with market intelligence and trends through diverse channels
• Support staffing and capacity planning with Workforce Management and Finance
• Drive consistency across multiple departments within...
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Gainwell-Rockford
Master’s preferred
• 5+ years in CX, consulting, pre-sales, or solution architecture
• Strong knowledge of customer journey mapping, VoC, and CX metrics (SLA, CSAT, NPS, CES)
• Experience with cost modeling tools or Workforce Management Tools
• Experience...
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