Zendesk Jobs in Illinois
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Search Results - Zendesk Jobs in Illinois
NextPlay JobsRosemont (IL)
Customer Service Specialist – Zendesk Support
Reports to: Manager, Customer Experience
Work Type: Hybrid
FLSA Status: Non-Exempt
Pay: $20–$25/hour (based on experience)
About the Role
Our client in the non-profit industry is hiring a Customer...
Inspira FinancialOak Brook
or operations function.
• Experience with enterprise ticketing/service management platforms (e.g., Jira Service Management, ServiceNow, Zendesk, NICE CXone) and workforce management tools required.
• Track record of presenting performance results and strategic...
Sprocket SportsChicago
to work occasional non-standard hours, including a Saturday morning shift
• Bachelor’s degree
• Nice to have: Zendesk, Intercom, Salesforce, or similar tools
Why Join Us?
✅ Certified Great Place to Work® 2025
🤝 Mission-driven team making a real impact...
Abbott LaboratoriesAbbott Parkjobs.abbott
Preferred Qualifications
• Proficiency in HR service technologies such as Zendesk and Workday.
• Experience in Human Resources, customer service, or project management.
• Demonstrated competencies in: Problem-Solving, Analytical thinking, Process...
Koniag Government ServicesSpringfield
networks, and common software applications.
• Proficiency in troubleshooting Windows and/or Mac operating systems.
• Experience with help desk or ticketing systems (ServiceNow, Jira, Zendesk, or similar).
• Excellent verbal and written communication skills...
2 similar jobs: Chicago, Rockford
Turn Technologies, Inc.Chicagofactorial.com
days per week
Nice to Have
• Direct experience in background screening or the Consumer Reporting Agency (CRA) industry, including FCRA dispute processes
• Hands-on experience with ticketing and workflow platforms (e.g., Zendesk, Jira Service...
ZG Subpoena SolutionsChicago
implementations across different onboarding stages.
Preferred Qualifications:
• Exposure to legal process, e-discovery, compliance operations, trust and safety, or law enforcement response handling.
• Zendesk administration experience, including custom objects...
JIE USABloomingdale (IL)workable.com
service-related tickets in Zendesk to ensure responsiveness and solution-focused communication
• Engage with and manage 3rd party repair partners as needed
• Build out regional authorized repair partner network to handle field service activities as needed...
CohesionIB, Inc.Chicagoappcast.io
accuracy, and customer communication.
• Own support operations in Zendesk: SLAs, triage, escalation paths, and the handoff of bugs and defects into Linear for engineering.
• Set and report on support metrics (first response time, time to resolution, backlog...
Turn Technologies, Inc.Chicagofactorialhr.com
Experience with HRIS/ATS integrations, embedded partners or API customers
• Exposure to DOT/FMCSA compliance, continuous monitoring, international screening or tenant screening
• Freshdesk, Zendesk or similar ticketing platform experience
Your first 90...
Aquiva and HapiChicagocareers-page.com
others to a solution.
• Operational Mindset: You are organized, metrics-aware, and skilled at managing competing priorities.
• Systems Knowledge: Proficiency with support ticketing platforms (e.g., Zendesk, Salesforce Service Cloud) and CRM systems...
Phillip Capital Inc.Chicago
Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred.
• Knowledge of ticketing systems like Jira or Zendesk preferred.
• Basic scripting (PowerShell, Bash) is a plus.
• Strong customer service, communication and problem-solving skills...
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