Contact Center Jobs in Boston
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Search Results - Contact Center Jobs in Boston
SimpliSafeBoston
with Ops and agents, not just their data — in order to identify the question behind the question
• Comfort using AI tools to accelerate data prep and analysis, so more time goes toward business understanding and origination
• Experience supporting contact...
Computer Merchant, Ltd., TheBoston
managing contact center platforms (e.g., T-Metrics) and public safety infrastructure.
• Familiarity with database/application platforms such as Oracle APEX or custom administrative integrations.
Skills: Core Technical Responsibilities
Education...
Systemart LLCBoston
and implement enterprise segmentation across campus, data center, and cloud environments, including VPC/VNet design and IP addressing.
/tOversee cloud contact center solutions (Zoom Phone, SIP call flows), managing provisioning, call flows, and reporting...
Bostonicims.com
of the sale during customer and partner pre-sales activities. This is a strategic role focusing on a blended mix of technical and business-related initiatives. This role will focus on emerging technologies including security, data center/cloud, contact...
SimpliSafeBoston
the business needs.
This is a highly visible role for someone who can flex across categories GTM and marketing, IT and technology, professional and consulting services, HR and people programs, contact center and monitoring center operations, data and analytics...
Providence, 41 mi from Bostonicims.com
Responsibilities:
The Whole Blood Manager will manage, motivate, and direct Contact Center resources including Supervisors and Agents towards achieving assigned Whole Blood production goals for NYBCe. Oversee and monitor agents within Contact...
SimpliSafeBoston
relationships
• Experience in contact center BPO management or security industry wholesale/monitoring vendor management strongly preferred
• Deep understanding of vendor performance metrics and the ability to translate data into actionable strategy
• Strong...
The Computer Merchant, LtdEverett (MA), 4 mi from Boston
Background Record Check (BRC) applications. This position encompasses functional testing, production support, and assistance for the Contact Center and Background Record Check Staff to ensure high system reliability, data integrity, and an exceptional user...
George Patton Assoc IncFall River (MA), 43 mi from Boston
channels, including email, issue-tracking systems, and Microsoft Teams, with cross-functional departments such as Merchandising, Contact Centers, and Purchasing based on assigned areas of responsibility within DC operations.
• Establish and sustain...
RandstadProvidence, 41 mi from Bostonrandstadusa.com
between patients, medical staff and the general public.
What You'll Bring to the Table
• Proficiency with the Epic EHR software platform (Must Have)
• Background in high-volume call handling or medical contact center environments. (preferred)
• Reliable...
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