Contact Center Jobs in Cincinnati
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Search Results - Contact Center Jobs in Cincinnati
Javen TechnologiesCincinnatiresume-library.com
Master's degree is a plus.
• Proven experience as a Product Owner or similar role in Collections, Contact Center technology, or financial services.
• Required: Strong knowledge of AWS Connect platform including contact flows, Lambda integrations, Lex...
Synkriom IncCincinnatijobvertise.com
Experience in handling soft calls (Genesys)& UCC Calls Knowledge of Monitoring Tools (ManageEngine, SolarWinds, CA Spectrum, 24x7, Cisco Prime, Aruba airwave)Knowledge in ServiceNow or equivalent ticketing Tool CCNA or Contact Center Certification ITIL...
Cincinnatiicims.com
as determined by EEC leadership based on workload.
Seeking candidates looking to explore opportunities for a contact center career or a career in the financial services industry.
Responsibilities:
• Utilizes professional license, training and experience...
Cincinnatiicims.com
Required
• Demonstrated experience working effectively within a team - Required
• Previous contact center experience preferred but not required. - Preferred
• Must provide examples from work experience of maintaining high degree of accuracy associated...
Cincinnatiicims.com
financial situation and current products held. Must meet or exceed established sales goals (policies and premium placed) and perform job functions according to prescribed contact center metrics. Assesses needs of current and prospective clients using...
Covington (KY), 13 mi from Cincinnatiicims.com
information systems or technology related discipline.
• 2+ years of analysis experience delivering customer or associate focused digital solutions or 2+ years as a phone associate supporting customers in a contact center environment or a branch associate...
Miamisburg, 40 mi from Cincinnatiicims.com
and collaboration platforms
• Contact center solutions.
• Video conferencing and virtual care platforms
• Strong understanding of networking fundamentals, Quality of Service (QoS), security and identity management.
• Proven ability to design, document, and govern...
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