Contact Center Jobs in Cincinnati
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Search Results - Contact Center Jobs in Cincinnati
CBTSCincinnati
with Avaya AES and CMS
• Experience with contact center environments
PLUSSES:
Experience supporting AI or conversational platforms (e.g., Hyro)
Please send resume ASAP....
Synkriom IncCincinnatijobvertise.com
Experience in handling soft calls (Genesys)& UCC Calls Knowledge of Monitoring Tools (ManageEngine, SolarWinds, CA Spectrum, 24x7, Cisco Prime, Aruba airwave)Knowledge in ServiceNow or equivalent ticketing Tool CCNA or Contact Center Certification ITIL...
Cprime, IncCincinnati
and/or outdated policy/procedure, which caused frontline efforts to fail.
These are the qualifications we are looking for:
• High school diploma or equivalent
• Minimum 2 years of customer service and/or contact center experience
• Experience in de-escalating...
Miamisburg, 40 mi from Cincinnatiicims.com
architecture, ensuring communication technologies are scalable, secure, reliable, and aligned with organizational strategy.
The architect serves as a technical thought leader and integrator, guiding decisions across voice, video, messaging, contact center...
Russell TobinCincinnati
of customer service and/or contact center experience
• Experience de-escalating dissatisfied customers with patience and empathy
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel
Preferred:
• Bachelor’s degree
• Experience with financial...
ConfidentialCincinnati
Qualifications:
• High school diploma or equivalent
• Minimum of 2 years of customer service and/or contact center experience
• Proven ability to de-escalate challenging situations with patience and empathy
• Proficiency in Microsoft Office Suite (Outlook...
Russell TobinCincinnati
Minimum 2 years of customer service and/or contact center experience.
• Proficiency in MS Outlook, Word, PowerPoint and Excel skills.
Preferred:
• Bachelor's degree
• Experience with financial products/technology.
• Proven success working...
Russell TobinBlue Ash, 13 mi from Cincinnati
High school diploma or equivalent required (Bachelor’s degree preferred).
• Minimum of 2 years of customer service or contact center experience.
• Proven ability to de-escalate challenging situations with empathy and professionalism.
• Strong analytical...
Russell TobinBlue Ash, 13 mi from Cincinnati
Requirements:
• High school diploma or equivalent
• Minimum 2 years of customer service and/or contact center experience
• Experience in de-escalating situations with dissatisfied customers, with an ability to be patient and empathic
• Proficiency in MS...
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