Contact Center Jobs in Columbus
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Search Results - Contact Center Jobs in Columbus
SmartFinancialColumbusworkable.com
Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology
Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best...
BrooksourceColumbus
Senior Business Systems Analyst
Remote Role
Contract
Compensation: $45-52/hr
ABOUT THE ROLE
Our client is seeking a Senior Business Systems Analyst and Testing Lead to support their Agentic AI contact center program, integrating AI agents...
DeloitteColumbus
constituents, and the workforceRecruiting for this role ends on December 31, 2026.Work you'll doAs a Technical Manager, you will lead the architecture, engineering, and delivery of cloud-based contact center and Generative AI solutions.
You will work across...
Blue Star Partners LLCColumbusrippling-ats.com
integration, and ongoing maintenance of enterprise applications supporting customer service and contact center operations.
This role will primarily focus on Java and .NET applications, Azure cloud technologies, and integrations with the NiCE CXone Contact...
DeloitteColumbus
customers, partners, constituents, and the workforce.Recruiting for this role ends on November 20, 2026.Work you'll doAs an Associate Vice President, you will help grow and deliver Deloitte’s Contact Center and Customer Service transformation business.
You...
Abbott LaboratoriesColumbus
Business, Liberal Arts, or a related discipline.
• Excellent written, verbal, and presentation skills with the ability to communicate effectively across a variety of audiences.
• Customer service and contact center experience preferred.
• Understanding...
DeloitteColumbus
Position Summary
Position Summary
The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service...
Blue Star Partners LLCColumbusrippling-ats.com
nights, weekends, standby, and emergency support as assigned
Position Overview
We are seeking a Process Automation Specialist to support technology solutions and process automation within a Customer Contact Center environment. This role will design...
DeloitteColumbus
Position Summary
Position Summary
The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service...
Corporate Office Fort MyersColumbus
Manager - Compensation
Manages the design, implementation and administration of compensation policies, salary/pay structures and practices for KnitWell Group operations, including Field (all 8 fashion brands), Distribution Center (DC) and Contact...
AccentureColumbus
Contact Center as a Service (CCaaS) implementations, ensuring projects are delivered on time, within scope, and within budget. Collaborate with cross-functional teams to align project goals with business objectives.Provide Strategic Guidance: Offer expert...
Sapsol Technologies IncColumbusworkable.com
such as AMI/MDM, customer channels, contact center, payment platforms, and finance.
• Define test-data requirements and coordinate environment readiness, data setup, and dependencies across functional, technical, integration, and business teams.
• Lead test...
AccentureColumbus
or cloud-based contact center solutions.Minimum of 5 years of experience with Contact Center technologies and industry best practices, including AI Agent building, CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google...
AccentureColumbus
depending on business need and client requirements.Here's what you needMinimum of 3 years of experience in technology transformation, with a focus on Conversational AI, CCaaS or cloud-based contact center solutions.Minimum of 3 years of experience...
AccentureColumbus
managementMeasure and manage individual and team performanceOptimize performance in a contact center and back-office environment around cost, growth and innovation coaching management on key performance and handling any variances Integrating innovation...
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