Contact Center Jobs in Ohio
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Search Results - Contact Center Jobs in Ohio
Russell TobinColumbus
in all interactions
• Document all interactions accurately in internal systems
• Meet performance metrics including quality, productivity, and customer satisfaction
Preferred Qualifications
• Bachelor’s degree, or
• Previous contact center or customer...
Agility PartnersColumbus
and Commercial Contact Center processes.
Key Responsibilities
Business Engagement & Requirements Leadership
• Meet directly with business customers to understand objectives, operational needs, and customer-experience goals.
• Document requirements, process...
Calculated HireColumbus
efficiency. The ideal candidate brings strong experience with Genesys Cloud CX, Agile delivery, and banking products—specifically within Treasury and Commercial contact center environments.
Key Responsibilities
Business Engagement & Requirements
• Partner...
Russell TobinColumbus
Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key...
Russell TobinColumbus
members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable...
Russell TobinColumbus
of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.
Preference Criteria:
1. We prefer candidates with either a College Degree or Previous Contact Center...
Russell TobinColumbus
members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable...
ZoomColumbusmindmatch.ai
communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem‑solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow...
Russell TobinColumbus
members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable...
DUCA Financial Services Credit Union Ltd.Toronto (OH)talentnest.com
service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed...
Blue Star Partners LLCColumbusrippling-ats.com
Authorization: U.S. Citizens Only | No visa sponsorship available
Position Overview
We are seeking an experienced CCaaS Business Analyst to support a contact center transformation initiative in a large enterprise environment. This role will serve as the bridge...
Daytonicims.com
and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary:
This entry-level, contact center role, is responsible for recruiting...
Synkriom IncCincinnatijobvertise.com
Experience in handling soft calls (Genesys)& UCC Calls Knowledge of Monitoring Tools (ManageEngine, SolarWinds, CA Spectrum, 24x7, Cisco Prime, Aruba airwave)Knowledge in ServiceNow or equivalent ticketing Tool CCNA or Contact Center Certification ITIL...
Russell TobinColumbus
in IT support or customer service
✔ Strong communication, problem-solving, and organizational skills
✔ Additional consideration for candidates with:
• A college degree
• Previous contact center or help desk experience
Key Responsibilities...
MadAveGroupToledo
their strategic, tactical and brand marketing.
MadAveGroup agencies include:
• An industry pioneer, BusinessVoice designs and develops custom Caller Experience Marketing and Contact Center solutions for organizations dedicated to delivering exceptional...
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