Contact Center Jobs in Ohio
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Search Results - Contact Center Jobs in Ohio
Russell TobinColumbus
in all interactions
• Document all interactions accurately in internal systems
• Meet performance metrics including quality, productivity, and customer satisfaction
Preferred Qualifications
• Bachelor’s degree, or
• Previous contact center or customer...
Russell TobinBlue Ash
or procedural gaps.
Qualifications:
• High school diploma or equivalent required (Bachelor’s degree preferred).
• Minimum of 2 years of customer service or contact center experience.
• Proven ability to de-escalate challenging situations with empathy...
Calculated HireColumbus
efficiency. The ideal candidate brings strong experience with Genesys Cloud CX, Agile delivery, and banking products—specifically within Treasury and Commercial contact center environments.
Key Responsibilities
Business Engagement & Requirements
• Partner...
Southern New Hampshire UniversityCharleston (SC)
education environment or contact center.
Anticipated Start Date: Monday, 6/15/2026
Work Hours:
• Operational hours are 8:00AM to 8:00PM EST Monday- Friday and 9:00AM to 8:00PM EST Saturday and Sunday.
• Available Schedules from Tuesday-Saturday or Sunday...
Russell TobinColumbus
in all interactions
• Document all interactions accurately in internal systems
• Meet performance metrics including quality, productivity, and customer satisfaction
Preferred Qualifications
• Bachelor’s degree, or
• Previous contact center or customer...
ApTaskColumbus
Pay Rate: $19.17/hr on w2
Preferred qualifications:
• Bachelor’s degree or equivalent education
• Prior contact center or customer service experience
Responsibilities:
• Handle high-volume inbound calls related to account services and inquiries...
Pyramid Consulting, IncColumbus
and hardware/peripherals.
• Must have good analytical and decision-making skills.
• Experience providing customer support.
• Experience working in a contact center environment.
• Desire to expand information technology knowledge and skills.
• Focused...
DUCA Financial Services Credit Union Ltd.Toronto (OH)talentnest.com
service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed...
BCforwardWesterville (OH)
Job Summary
Looking for an Amazon Connect Engineer with hands-on experience in AWS cloud, automation, and scripting to design, develop, and support contact center solutions.
Key Skills
• Amazon Connect (CCP, Contact Flows, Queues, Routing Profiles...
Blue Star Partners LLCColumbusrippling-ats.com
Authorization: U.S. Citizens Only | No visa sponsorship available
Position Overview
We are seeking an experienced CCaaS Business Analyst to support a contact center transformation initiative in a large enterprise environment. This role will serve as the bridge...
Russell TobinColumbus
members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable...
Daytonicims.com
and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary:
This entry-level, contact center role, is responsible for recruiting...
Synkriom IncCincinnatijobvertise.com
Experience in handling soft calls (Genesys)& UCC Calls Knowledge of Monitoring Tools (ManageEngine, SolarWinds, CA Spectrum, 24x7, Cisco Prime, Aruba airwave)Knowledge in ServiceNow or equivalent ticketing Tool CCNA or Contact Center Certification ITIL...
DUCA Financial Services Credit Union Ltd.Toronto (OH)talentnest.com
service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed...
Blue Star Partners LLCColumbusrippling-ats.com
Contact Center as a Service) initiative within a large enterprise environment. This role will be responsible for defining end-to-end solution architecture across contact center platforms, integrations, cloud services, data flows, and supporting...
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