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Contact Center Jobs in Jersey City

1 - 10 of 10
1 - 10 of 10
Search Results - Contact Center Jobs in Jersey City
Randstad-Jersey City-randstadusa.com-
job summary:  •  Lead implementation and configuration of Avaya Contact Center solutions based on approved engineering designs.  •  Partner with program delivery teams to develop timelines, milestones, and engineering execution plans. location: Jersey...
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Startekk Inc-Jersey City-
voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE...
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Jersey City-tiptopjob.com-
in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dedicated and empathetic professional to join our team in a customer contact role focused on delivering...
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TD-Jersey City-
compliance oversight, guidance, and challenge for the Retail Branch, Contact Center, and Marketing distribution channels. The successful candidate should have expertise in consumer banking laws and regulations and experience supporting distribution channels...
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SAPIENS-Jersey City-
and technical resources to meet client expectations, and ensure a disciplined Workforce Management practice is in place, covering planning, forecasting, scheduling and real-time management of all Contact Center staff.  •  Own the customer support budget...
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Avis Budget Group-Jersey City-
customer journeys using Voice of Customer insights, operational data, and behavioral signals.  •  Lead root-cause analysis to reduce service and Tier 1 contact center complaints.  •  Partner with Operations and Fleet to resolve structural, process-level pain...
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Provident Bank-Jersey City-
Reports and Suspicious Activity Forms (CTR/SAF) for appropriate transactions  •  Assists in training other branch employees  •  Provides support to the contact center when there are high call volumes  •  Handles customer inquiries by telephone  •  Provides access...
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Pascack Valley Medical Center-Jersey City-
to moderately complex problems and factors affecting network performance. Responsibilities  •  Designs Cisco collaboration solutions based on business requirements, including Unified Communications Manager (CUCM), Unity Connection, Cisco Unified Contact Center...
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IEEE-Jersey City-
vendor.  •  Partners with IEEE Information Technology (IT), Creative Services, IEEE.tv, the Contact Center, and others to produce accurate, appealing annual election materials (e.g., candidates' web pages, ballots, videos) and ensure member support.  •  Leads...
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Zoetis-Jersey City-
setting  •  Point of care diagnostic experience preferred.  •  Excellent telephone manner  •  Experience with CRM systems, ERP systems, and contact center telephone systems preferred.  •  Bilingual considered a plus (French, Spanish, Portuguese...
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