Contact Center Jobs in Newark
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Search Results - Contact Center Jobs in Newark
IDT-Newark-appcast.io-
layer testing experience, including codec behavior and performance degradation under jitter or packet loss.
• Background in testing IVR, contact center, or conversational IVR platforms.
• Multilingual testing capabilities, with emphasis on Spanish...
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Public Service Enterprise Group-Newark-
Overview
In this role you will define long-term technology strategies and lead major Digital Customer and Contact Center enhancements aligned with enterprise standards. You will drive adoption of cutting-edge tech to boost customer experience...
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APN Software Services, Inc-Newark-
separate Consumer Care teams into a unified organizational design under Corporate Affairs. This transformation involves implementing a consolidated contact center vendor strategy that leverages a harmonized technology stack.
The end-state solution aims...
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ADP - Automatic Data Processing-Newark-
Overview
As Senior Manager, Product Management you will lead a team responsible for the strategy, roadmap, and delivery of GenesysCloud and IVR capabilities that enable scalable contact center solutions. You’ll partner with stakeholders...
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Newark-tiptopjob.com-
and leading major system enhancements for Digital Customer and Contact Center technology products following the overall enterprise architecture and cyber security standards.
Job Responsibilities
• The Senior Manager of IT embodies leadership...
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Affinity Search Partners-Troy Hills, 14 mi from Newark-
A global industry leader is seeking a Director of Product Management to own the strategy and delivery of its worldwide contact center technology ecosystem. You'll modernize a complex, multi-region platform stack, scale AI-driven automation...
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PwC-Jersey City, 7 mi from Newark-
Overview
In this role you drive and shape contact center transformation efforts within PwC’s Strategy Consulting practice. You lead teams across opportunity assessment, research, and implementation planning to boost service delivery and business...
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Acclaim Systems-New York, 9 mi from Newark-
including Cisco CallManager, Cisco Unity, Cisco CUPS, NICE Voice Recording, Cisco Contact Center Enterprise, Cisco Contact Center Express, Cisco CVP, Cisco TMS, Cisco VCS, Cisco Conductor, Cisco WAFS, Distributed Sniffer, Cisco IOS, Calabrio Voice Recording...
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PwC-Jersey City, 7 mi from Newark-
Overview
In this role you will lead large-scale contact center transformation within PwC’s Strategy Consulting practice, shaping operating models and actionable roadmaps. You’ll advise senior stakeholders, analyze performance data, and guide cross...
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Atrium-New York, 9 mi from Newark-
ownership of their Dynamics 365 CRM and Contact Center platforms. This hands-on role will focus on custom development, solution architecture, Power Platform applications, Azure integrations, and production support. The ideal candidate will bring extensive...
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